Partner Operations Specialist

Summary

Join cargo.one, a leading digital platform for air freight bookings, and play a crucial role as a Partner Operations Specialist. You will coordinate the connection between freight forwarders and airlines, supporting their digital transformation and ensuring their needs are met. Analyze and optimize performance by diving into reports and market trends, identifying gaps, and implementing innovative solutions. Solve complex challenges by working with product and engineering teams. Drive impact by taking ownership of operational improvements and automation opportunities. This role requires 2+ years of experience in operations, data analysis, or project management, ideally in a tech-driven or logistics environment. You will work remotely from almost anywhere in Europe, ideally based in Berlin.

Requirements

• 2+ years of experience in operations, data analysis, or project management, ideally in a tech-driven or logistics environment
• Strong analytical mindset, with the ability to break down complex problems, interpret data, and drive decision-making (experience with databases, SQL, or programming languages is a significant plus)
• An entrepreneurial and innovative mindset, thriving in a fast-paced environment where you can take initiative, experiment, and push boundaries
• Excellent communication skills, with the ability to translate complex data insights into clear, actionable solutions
• You are a data wizard—highly proficient in analyzing data and trends to drive insights and decisions. Experience with SQL, databases, programming languages and Excel is a significant plus

Responsibilities

• Analyze and optimize performance : Dive into reports, market trends, and operational data to monitor the quality of supply and performance of our partner airlines. Identify gaps and implement innovative solutions to enhance their digital selling capabilities
• Solve complex challenges : Work cross-functionally with product and engineering teams to find scalable, creative solutions to unexpected problems
• Drive impact : Take ownership of operational improvements and automation opportunities, ensuring efficiency and effectiveness in airline partner processes. Proactively address inefficiencies rather than escalating them as roadblocks

Preferred Qualifications

• You value building great relationships and trust with your team and managers
• You see working remotely successfully as a pioneering challenge which is constantly evolving
• You thrive in a fast-paced work environment
• You get a kick out of automating manual processes and helping cargonauts save time
• In everything you do, you take ownership and get a kick out of exceeding expectations
• When faced with the choice, you’d rather opt for the ambitious to ensure you grow, than take the easy option
• You see the value of giving and receiving feedback and incorporate this into everything you do
• You are not afraid to voice your opinions and like using data to back them up

Benefits

• Home office budget of €650 which can be used to purchase items such as a desk, chair, mouse, keyboard & monitor, etc. in addition to the laptop that we will have delivered to you prior to your starting date
• Offsite fun & team trips since there’s nothing more important than culture and team spirit. We meet twice a year as a company and also have opportunities to meet as a team
• Unlimited co-working options through our partner desana all around the world
• Bloom : premium digital mental health care for remote teams
• 24 paid vacation days on top of the bank holidays (specific to the country you are in) and special leaves
• Permanent full-time employment through our partner Remote.com in case you are based outside of Germany