Partner Programs Specialist

Summary

Join dbt Labs' Partner Strategy and Programs team as a Partner Programs Specialist to support and scale strategic programs driving partner success. Execute global partner programs, coordinate regional operations, and enable partners to deliver value to joint customers. Serve as a vital connector across partners, internal stakeholders, and operational workflows. Work directly with partners to assist with onboarding, enablement, and performance tracking. This role combines strategic support and hands-on execution, collaborating closely with Sales, Marketing, Enablement, and Operations teams. It's ideal for a seasoned program coordinator with a SaaS/technology background thriving in high-growth, global environments. Make a tangible impact on partner success.

Requirements

• 3–5 years of experience in program management, partner operations, customer success, or channel programs within a SaaS or technology company
• Strong organizational and communication skills, with a track record of coordinating cross-functional initiatives
• Experience working with CRM and PRM systems (e.g., Salesforce, Impartner)
• Analytical mindset with the ability to extract insights from partner performance data
• Fluency in English and Spanish (written and verbal)
• Based in Costa Rica with the ability to occasionally travel (up to 15%)

Responsibilities

• Coordinate the onboarding, activation, and engagement of regional Consulting & Services and Technology Partners participating in the dbt Partner Program
• Support and operationalize enablement initiatives, including training sessions, certification tracking, and partner communications
• Track and report on partner program performance metrics such as certifications, sourced pipeline, and marketing participation
• Assist with the planning and execution of co-marketing activities, webinars, and partner-facing events
• Maintain and localize partner program materials, including documentation of benefits, requirements, and terms
• Respond to partner inquiries and collaborate with internal teams to ensure timely resolution and satisfaction
• Provide program-level support and recommendations based on feedback from partners and regional trends

Preferred Qualifications

• Experience in the cloud data ecosystem (e.g., Snowflake, Databricks, Fivetran)
• Familiarity with dbt or modern data stack technologies
• Background in managing or supporting partner certifications, incentives, or enablement journeys

Benefits

• Regional benefits offered by remote.com
• Unlimited vacation time with a culture that actively encourages time off
• Comprehensive healthcare coverage
• Generous paid parental leave
• Flexible stipends for: Health & Wellness
• Home Office Setup
• Cell Phone & Internet
• Learning & Development
• Office Space