Privacy Program Specialist

Summary

Join Spring Health, a leading mental healthcare provider, as a Privacy Program Specialist. Operationalize and maintain Spring Health’s US and global privacy program. Manage DPIAs, PIAs, and data mapping efforts. Support privacy reviews for innovative products and features. Enhance the use of privacy tools, track regulatory changes, and contribute to audits, due diligence, and reporting. This full-time, remote position reports to the Privacy and Data Protection Officer. The role requires strong understanding of global privacy laws and experience operationalizing privacy programs. Spring Health offers a competitive total rewards package including stock options and benefits.

Requirements

• 4+ years of experience in privacy, and data protection, with at least 2 years in a program or project management capacity
• Strong understanding of global privacy laws and frameworks (e.g., GDPR, CCPA/CPRA, HIPAA)
• Demonstrated experience operationalizing privacy programs, including policy development, training and awareness, data mapping, risk assessments, and privacy-by-design initiatives
• Proven ability to manage cross-functional projects involving Legal, Security, Engineering, Product, and Compliance teams
• Experience using privacy management platforms (e.g., OneTrust, TrustArc, BigID) or other GRC tools
• Excellent communication, documentation, and stakeholder engagement skills

Responsibilities

• Operationalize and help maintain Spring Health’s US and global privacy program across jurisdictions
• Conduct and manage Data Protection Impact Assessments (DPIAs), Privacy Impact Assessments (PIAs), and records of processing activities (RoPAs)
• Maintain and evolve data mapping efforts across systems and vendors
• Support privacy reviews and Customer questionnaires for new products, features, and data use in partnership with Product, Engineering, Security, and AI/ML teams
• Manage and enhance use of privacy management tools (e.g., OneTrust, TrustArc), including intake workflows, assessment templates, and reporting
• Track regulatory developments and assist with gap assessments and remediation efforts
• Support documentation for audits, due diligence, and regulatory inquiries
• Assist in developing and maintaining metrics and dashboards to monitor the health of the privacy program
• Perform other duties as assigned
• Complete and maintain DPIAs, PIAs, and RoPAs in alignment with internal processes and regulatory expectations within established timeframes
• Ensure data mapping across systems and vendors is accurate, comprehensive, and regularly updated
• Maintain and optimize privacy management tools, including intake workflows, templates, and reporting functions
• Develop and maintain dashboards and metrics to track the health and maturity of the privacy program

Benefits

• Health, Dental, Vision benefits start on your first day at Spring
• You and your dependents also receive access to One Medical accounts
• HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub ,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes