Partner Success Senior Manager

Summary

Join Wellhub, a global wellness platform, as a Partner Success Sr. Manager in São Paulo, Brazil. This role involves managing key accounts, driving business growth, and enhancing the value proposition for clients and users. You will collaborate with partners to develop joint business plans, act as a consultant, and identify opportunities to increase business volume and profitability. The ideal candidate will have a strong commercial and business development background, analytical skills, and advanced English proficiency. Wellhub offers a flexible work environment, comprehensive benefits, and opportunities for career growth.

Requirements

• Previous relevant commercial and business development background
• Strong analytical skills for problem-solving driven by data using Excel and other analysis tools
• High level of English in a professional environment
• Proficiency in organizing and structuring documents and formalizing internal processes
• Advanced ability to evaluate and define internal processes to improve the work of the WL team
• Outstanding commercial and tough negotiating skills (communication, negotiation, convincing, argumentation)
• Strategic mindset using data to ensure good negotiation and consultative selling with a focus on achieving goals
• Flexible, resourceful, and able to multitask while establishing priorities and providing solutions
• Conflict management, addressing conflicts proactively using negotiation and influencing skills to effectively resolve conflict externally and/or internally
• Proactive: independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations
• A team player who works collaboratively and effectively across a diverse set of functions, backgrounds, and working styles
• Ability to multi-task, prioritize, and manage time effectively
• For this specific role, please note that prior experience in sales/commercial roles, analytical skills, such as knowledge of Excel and advanced/fluent English are mandatory requirements

Responsibilities

• Manage relationships with strategic partners to identify new business opportunities and enhance our value proposition for clients and users
• Collaborate closely with our partners to identify opportunities for joint business plans to drive their business growth, acting as a key account manager
• Act as a consultant and influencer to support decision-making processes for our partners' businesses (strategy, expansion, acquisitions, etc.)
• Identify opportunities to enhance commercial terms to increase business volume for our partners and profitability in our marketplace, working closely with the Commercial Finance, Value Management and Marketing team
• Enhance user experience by leading integration efforts with our key partners
• Establish partnerships with potential new partners that would have a significant impact for clients and users
• Facilitate and lead key meetings with partners on a wide range of topics, including presentations, commercial agreements, planning, and projects. Ensure clarity and accuracy of information flowing to and from partners and subsequent internal and external communications
• Apply analytical thinking to interpret data, identify trends, and draw actionable insights
• Present data meaningfully for monitoring progress and making data-driven decisions
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance

Benefits

• Health, dental, and life insurance
• At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday
• Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development
• An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page !