Partnership Operations Coordinator

Summary

Join CapTech as a Partnerships Manager and act as the primary point of contact for key technology partners like Microsoft, Databricks, AWS, and Snowflake. You will be responsible for managing technical certifications and training to maintain partnership status, overseeing sandbox environments for internal training, and managing CSAT scores. Additional duties include managing lead and opportunity entry into partner portals, securing partner funding for client initiatives, and acting as a liaison between CapTech IT and the practitioner community. This role requires a Bachelor's degree and 1-3 years of experience in partnerships management. Excellent communication, collaboration, and relationship-building skills are essential. CapTech offers a comprehensive benefits package including generous PTO, health coverage, disability insurance, paid family leave, remote work flexibility, and various other perks.

Requirements

• Bachelor's Degree and 1-3 years of experience working with Partnerships, such as AWS, Salesforce, Microsoft, Databricks and/or Snowflake
• Excellent collaboration and team building skills
• Experience building relationships with stakeholders and business decision makers
• Excellent communication, listening, negotiation, and presentation skills
• Results-oriented in spite of obstacles; ability to balance important versus urgent work to achieve long-term results

Responsibilities

• Act as the Point of Contact for partnerships (Microsoft, Databricks, AWS, Snowflake), maintain relationships with partner reps across industries
• Manage the technical certifications / training to maintain and elevate our partnership status
• Manage the sandbox environment setup for all internal training needs
• Manage the CSAT scores / entry required for partnerships
• Manage the leads / opportunity entry into partner portals
• Manage and maintain the process to get partner funding for client initiatives (MAP, ECIF)
• Acts a liaison between CapTech IT and our practitioner community with technical support from the partners

Benefits

• Generous PTO
• Health coverage
• Disability insurance
• Paid family leave
• CapFlex – Employee-first mentality that supports a remote and hybrid workforce and empowers daily flexibility while servicing our clients
• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
• Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
• Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
• Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities
• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness