Envera Health is hiring a
Patient Access Coordinator
Envera Health
π΅ $33k-$40k
πRemote - Worldwide
Please let Envera Health know you found this job on JobsCollider. Thanks! π
Summary
Join Envera Health as a Patient Access Coordinator, a remote position handling high-volume calls for patient appointments. Offers comprehensive benefits, growth opportunities, and a supportive work environment.
Requirements
- Customer/patient service skills
- Experience handling a high volume of inbound calls
- Excellent communication skills over the phone
- Strong Internet Speed & access to router via Ethernet Cord (Minimum speed: 20mbps Download & 6mbps Upload)
Responsibilities
- Answer a high volume of calls a day using a multi-line phone
- Schedule appointments for multiple clinical sites according to client-specific protocols
- Gather & input patient demographic and insurance information into the practice management system
- Report complex clinical issues to the appropriate supervisor/client partner
- Document call activity, outcomes, and other notes as needed in the client system
- Work collaboratively with colleagues to meet the goals and objectives of the department
- Assist callers and navigate them to the appropriate resources
Preferred Qualifications
- Healthcare exposure
- Experience using an EMR and scheduling software
- Experience in EPIC system
- Call Center experience
- Ability to multi-task in a fast-paced environment with a high degree of attention to detail
Benefits
- 14 Paid Days Off
- Paid Federal Holidays
- Bonus Program (up to $400/month)
- Education reimbursement program ($1,500)
- Life Insurance, and Short & Long term disability insurance are provided at no cost
- Eight different Health Insurance plan options that begin after 30 days. of employment
- Adoption assistance program (up to $1,500)
- 401k plan matching (5%)
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Please let Envera Health know you found this job on JobsCollider. Thanks! π