Patient And Community Educator

Summary

Join Acadia Pharmaceuticals as a Patient & Community Educator (PACE) and play a vital role in our product brand commercial strategy. Collaborate closely with various teams to educate patients, caregivers, and community groups about disease states and product information. Responsibilities include leading regional education efforts, managing caregiver mentor programs, executing educational programs, and supporting caregiver advisory boards. You will translate scientific data into patient-friendly language and contribute to strategic plan development. This field-based role requires significant travel and strong communication skills. Acadia offers a competitive salary, bonus, equity awards, and comprehensive benefits.

Requirements

• Bachelor’s Degree
• Experience supporting and providing education to patients, family members, and community groups affected by rare diseases
• Demonstrated communication skills, including ability to deliver and present both virtually and in person
• Exceptional interpersonal skills, professional communications, problem-solving, compassion and the ability to navigate difficult conversations
• Ability to translate scientific/medical information into patient-friendly language
• Desire to innovate and work in a fast-paced, energetic environment
• Self-starter who is highly passionate about rare disease
• Strong understanding of industry legal, regulatory, and compliance landscape

Responsibilities

• Identify and lead regional education efforts to provide disease-state and treatment education to patients, Caregivers, Care team members and community groups
• Engage with Patient Advocacy groups to impact education of Acadia product(s) for Rett syndrome
• Act as a commercial liaison on caregiver engagement across departments including Sales, Medical Affairs, Advocacy and Marketing
• Understands individual needs of patients and Caregivers and develops an appropriate education and resource plan of action
• Provides 1:1 education through virtual and in-person meetings
• Manages caregiver mentor program
• Executes educational programs in person through regional events and virtually through webinar events
• Interprets and translates scientific clinical data into patient-friendly language
• Moderates Caregiver Speaker programs coordinating all speakers: HCP, Family Access Manager and Caregiver Speakers
• Contributes to Caregiver Speaker program strategy, content exploration and development, speaker identification, selection and utilization
• Partners with Advocacy and sales team to identify opportunities for programs
• Act as lead for speaker development and feedback including coaching and point of contact for any speaker program issues and updates
• Support speaker program, webcast, and other key launch/marketing tactics
• Support marketing team on Caregiver advisory board planning with the identification, coordination and contracting of appropriate attendees
• Monitors Caregiver opinions and sentiment about current treatment patterns that may impact Acadia and provide feedback for consideration in the development of brand strategic plans
• Identifies and summarizes key insights from events
• Identifies educational gaps and insights that help inform the refinement and development of patient education resources
• Measures the impact of PEL marketing activities on a continual basis and adjusts course where appropriate
• Develops and delivers presentations as needed to commercial management and other internal groups
• Actively collaborates with Field Sales, Patient Services, Medical Affairs, Marketing, Advocacy and other critical internal teams to increase disease-state awareness and early diagnosis
• Maintains disease-state and product expertise through continuing medical education and attendance at relevant symposia, conferences and other educational opportunities
• Ensures that all actions, both internally and externally working on Acadia’s behalf are in compliance with all laws regulations, policies and demonstrates Acadia values

Preferred Qualifications

• Bachelor of Science in healthcare field
• Minimum of 8 years’ experience in a similar role within the pharmaceutical/biotech industry
• Healthcare background and rare disease experience
• Prior experience in patient education, clinical setting, pharmacy or community health education
• Fluent in both English and Spanish

Benefits

• Competitive base, bonus, new hire and ongoing equity packages
• Medical, dental, and vision insurance
• 401(k) Plan with a fully vested company match 1:1 up to 5%
• Employee Stock Purchase Plan with a 2-year purchase price lock-in
• 15+ vacation days
• 14 paid holidays plus one floating holiday of your choice, including office closure between December 24th and January 1st
• 10 days of paid sick time
• Paid parental leave
• Tuition assistance