Payer Product Operations Specialist

Summary

Join Aledade as a Specialist, Payer Operations and take ownership of payer products from contract to launch and ongoing performance. Lead cross-functional efforts to ensure market readiness, operational workflows, and stakeholder alignment. This collaborative role blends product management, project execution, and healthcare innovation. You will shape value-based care offerings, driving partnership success. Strong communication, proactive mindset, and problem-solving skills are essential. Remote work is available anywhere in the US.

Requirements

• Bachelor’s degree in Business, Marketing, Economics, Project Management, or a related field
• 3–5 years of experience in product management, project management, go-to-market execution, or cross-functional operations
• Strong organizational skills with the ability to manage multiple initiatives and meet deadlines
• Advanced verbal and written communication skills, with the ability to translate complex concepts across various stakeholders and seniority levels
• Demonstrated ownership mindset with a bias toward action and continuous improvement

Responsibilities

• Serve as single-threaded (STO) owner and project coordinator for each assigned payer product, managing timelines, milestones, and deliverables from contract signature to in-market activation. Ensure clear documentation, status tracking, and issue resolution
• Act as the primary subject matter expert (SME) on assigned payer products. Maintain deep knowledge of product features, operational mechanics, target market fit, and value propositions to inform stakeholders and support decision-making
• Partner closely with internal teams including Strategy, Performance, Sales, Marketing, and Market P&L to ensure product readiness, team alignment, and growth targets are met
• Support the creation and execution of go-to-market strategies and campaigns in partnership with corporate marketing, ensuring accurate product positioning and messaging
• Report on product and campaign performance, synthesize data into actionable insights, and provide recommendations for product enhancement or promotional adjustments

Preferred Qualifications

• Experience using project and task management tools such as Monday.com, Salesforce, Slack, and similar platforms
• Proven ability to lead cross-functional workstreams with minimal supervision
• Strong presentation and storytelling skills to communicate product vision and progress
• Analytical mindset with the ability to provide insights from qualitative and quantitative data
• Collaborative and adaptive approach to working in a fast-paced, evolving environment

Benefits

• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
• Robust time-off plan (21 days of PTO in your first year)
• Two paid volunteer days and 11 paid holidays
• 12 weeks paid parental leave for all new parents
• Six weeks paid sabbatical after six years of service
• Educational Assistant Program and Clinical Employee Reimbursement Program
• 401(k) with up to 4% match
• Stock options
• Flexible work schedules and the ability to work remotely are available for many roles