Payer Strategy & Operations

Summary

Join Stedi, a rapidly growing API-first healthcare clearinghouse, and become a key member of the Payer Strategy & Operations team. In this role, you will act as a crucial link between providers, payers, and internal teams, ensuring seamless and cost-effective transaction routing. You will lead technical integrations with payers and clearinghouses, analyze data to optimize routing strategies, and build internal tools to streamline operations. The position demands a high level of responsiveness, organization, and a systems-oriented approach to problem-solving. You will collaborate extensively with product and engineering teams to enhance our internal applications and external payer-related offerings. Stedi offers a fast-paced, impactful environment where your contributions will directly influence our success.

Requirements

• You have ample experience integrating with APIs, building tools, and working with data: you are familiar with REST/SOAP APIs and have hands-on experience building integrations to backend systems and applications
• You have experience building internal tools, running queries, and manipulating data to move faster
• You are exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough. You almost never drop balls
• You have experience in externally facing roles: You have experience in client-facing roles; ideally within consulting, technical support, implementation and onboarding, or solutions engineering roles
• You have a systems mindset. You go beyond helping with the task at hand. You are able to intuitively understand gaps as you work through implementations and are able to articulate those to the product, payer operations, and engineering team
• You do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours
• You move quickly . We move quickly as an organization. This requires an ability to match our pace and not get lost by responding with urgency (both externally to payers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it

Responsibilities

• Lead the technical integration, implementation, and ongoing management of integrations with hundreds of payers and major clearinghouses
• Analyze data to make high velocity decisions on how and where to route traffic
• Build internal tooling to streamline payer onboarding, payer routing and mapping, and data synchronization across internal applications
• Handle payer and clearinghouse-related incidents, from escalating directly to payers to sounding internal alarms and diving into root causes
• Collaborate with product and engineering to advance our roadmap for internal applications, as well as external payer-related products and APIs