Payment & KYC Coordinator

Summary

Join Blaze, the fastest-growing casino in LATAM, as a Payment & KYC Coordinator! You will play a key role in coordinating payment and KYC processes, ensuring compliance, and optimizing payment flows. Daily responsibilities include monitoring performance, responding to compliance inquiries, managing MED requests, conducting tests and generating reports, analyzing competitor activities, and recommending improvements. You will also support the Fraud and KYC teams and the Head of Payments. This role requires strong analytical and problem-solving skills, excellent attention to detail, and proficiency in English and Google Workspace. Blaze offers remote work, competitive salary and benefits, a collaborative environment, and opportunities for professional growth.

Requirements

• Understanding of payment processing methods and systems
• Familiarity with KYC and AML regulations and best practices
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Strong communication (written and verbal) and interpersonal skills
• Proficiency in the English language
• Proficiency in Google Workspace
• High level of integrity and confidentiality
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

Responsibilities

• Daily Monitoring: Oversee daily payment and KYC performance, reporting any incidents directly to the Head of Payments
• Compliance Coordination: Respond promptly to case studies and inquiries from the compliance team, ensuring all requests are addressed efficiently
• MED Requests Management: Handle incoming MED requests from Payment Service Providers (PSPs), transitioning responsibilities from PSPs to our team
• Testing & Reporting: Conduct tests on payment processes and KYC providers in Brazil, document findings, and generate reports to optimize payment flows
• Benchmarking: Analyze competitor activities, test payment and KYC flows, and compile insights to refine our payment strategies
• Flow Optimization: Identify and recommend improvements to the payment experience based on testing results and industry trends
• Supporting Fraud and KYC Teams: Assist the Fraud and KYC teams by answering their questions and providing necessary information
• Supporting the Head of Payments: Assist with daily duties and responsibilities to ensure smooth operations

Benefits

• Remote work
• Competitive salary and benefits
• A collaborative environment focused on innovation and compliance
• Opportunities for professional growth in a fast-paced industry
• The chance to work on high-impact projects with cutting-edge technologies