Payroll Administrator

Summary

Join Lush Cosmetics as a US Payroll Administrator and contribute to a collaborative team dedicated to growing talent. You will be responsible for all aspects of US payroll processing and administration, ensuring accuracy, confidentiality, and compliance with regulations. This role requires 3-5 years of US payroll experience, proficiency in ADP WFN or similar systems, strong analytical and communication skills, and a commitment to continuous learning. As a growing business, Lush values adaptability, client focus, and a positive team attitude. This is a full-time, remote position based in the US, offering a competitive salary and benefits package.

Requirements

• 3-5 years' of recent US payroll experience or equivalent combination of education and related work experience
• Proficiency in ADP WFN (preferred) or similar payroll systems, internal controls and management
• Experience processing payroll for hourly, salaried, and bonus-based compensation
• Intermediate to advanced Excel skills (including pivot tables, etc.)
• Ability to prepare ad-hoc reports using MS Excel
• Strong analytical, planning, and prioritization skills
• Detail-oriented with high accuracy in data processing
• Ability to handle confidential information in an ethical and professional manner
• Openness to feedback and willingness to learn, thrives in collaborative environments
• Strong customer service focus, work ethic and positive team attitude
• Ability to effectively communicate both verbally and in writing
• Knowledge of US legal and regulatory compliance and procedures including labour laws and employment standards

Responsibilities

• Maintain payroll information by collecting, calculating and entering data into payroll system (ADP WFN) as well as retrieving data when necessary
• Process new hires and onboarding of new employees and termination; review accuracy and completeness of the information received and investigate/follow up on any anomalies and discrepancies
• Assist in ensuring accurate tracking of vacation and sick balances
• Respond to inquiries and requests in payroll ticketing system
• Assist with monthly, quarterly and year end calculations and reports
• Resolve payroll discrepancies by collecting and analyzing information and interacting with various departments, managers and employees
• Maintain payroll operations by following policies and procedures and reporting needed changes
• Maintain employee confidence and protect payroll operations by keeping information confidential
• Communicate with leaders, employees, colleagues and service providers in a professional manner
• Process ad hoc requests as assigned and support senior team members in tasks as assigned
• Respond and fulfil requests for employment verifications, IRS requests, WCB and wage garnishment requests
• Maintain detailed records and documentation of payroll functions for audit purpose, in accordance with statutory requirements
• Maintains a wide variety of payroll information, files and records in written and electronic formats for the purpose of providing an up-to-date reference and audit trail for compliance
• Research discrepancies of payroll information and/or documentation (e.g. timesheets, leave forms, etc.) for the purpose of ensuring accuracy and adherence to procedures prior to processing

Preferred Qualifications

• PCP designation or actively working towards designation
• Post-Secondary education in Accounting, Business or Finance is preferred or combination of education and work experience
• Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion
• We are proud to be an equal opportunity employer

Benefits

• Job Type: Regular, Full Time. Remote US
• Pay Rate: $69,200 CAD + Benefits
• This salary rate is based on an assessment of the local CAD market and may vary depending on the successful candidate's location
• This rate does not include the additional bonus program and total rewards eligibility