Business Operations Administrator

Summary

Join Anagram, the leading insurance billing platform for eye care providers, as a Business Operations Administrator. This role is crucial for ensuring smooth and efficient daily operations across the organization. You will work closely with various teams to support administrative, financial, and operational processes. The ideal candidate is highly organized, proactive, detail-oriented, and adept at managing multiple tasks. This position is perfect for individuals who thrive in fast-paced environments, are comfortable wearing multiple hats, and enjoy keeping things running smoothly behind the scenes.

Requirements

• 1-3 years of experience in business operations, office administration, or a similar support role — ideally in a startup or high-growth company
• Excellent organization skills and attention to detail — you’re the person who never misses a beat
• Confident juggling multiple priorities and switching gears quickly
• A proactive, scrappy, solutions-oriented mindset
• You take initiative and figure things out
• Strong communication skills — both written and verbal
• Ability to handle sensitive information with professionalism and discretion
• Comfort with tools like Gusto, Deel, Ramp, Stripe, Google Workspace, Slack, etc

Responsibilities

• Assist with end-to-end payroll processes (domestic and international), including off-cycle payments and commissions
• Manage vendor payments, handle wire transfers, and push payments through finance tools and billing systems
• Generate and follow up on customer invoices; coordinate with accounting to ensure clean month-end closes
• Support expense and card management using Ramp
• Liaise with external accountants and tax partners for reporting and compliance needs
• Maintain day-to-day business operations — from document management to policy renewals and compliance tracking
• Manage our virtual mailbox and coordinate internal routing for incoming correspondence
• Handle procurement of supplies and tech for new hires; support onboarding logistics and scheduling
• Help source and maintain company insurance policies, including renewals and vendor communication
• Provide general administrative support where needed — always jumping in to solve problems and improve processes

Benefits

• Industry-leading compensation including salary and equity ownership
• MacBook, monitor, and all the technologies you need to succeed
• Medical & Dental Insurance
• 401k
• Fast-paced startup environment
• Remote first company