Payroll Administrator

Summary

Join our team as a Payroll Administrator and ensure the accurate and timely processing of payroll for contractors and employees. Maintain full compliance with tax regulations and company policies while leveraging technology to streamline operations and resolve wage queries. Provide exceptional support to clients and contribute to workforce satisfaction and regulatory adherence. This role involves supporting the payroll team in day-to-day operations, processing payroll transactions, and administering statutory payments. You will also respond to payroll-related queries, maintain accurate records, and ensure compliance with regulations. Collaborate with internal teams and contribute to process improvements.

Requirements

• Strong understanding of UK payroll processing (mandatory), including experience using payroll software and Microsoft Office applications
• Should have at 2 -3 year related work experience
• Essential knowledge of UK payroll regulations, including National Minimum Wage (NMW) requirements, HMRC guidelines, and Real-Time Information (RTI) reporting
• High level of accuracy in data entry, record-keeping, and payroll processing to ensure compliance and minimise errors
• Excellent verbal and written communication skills for effective interaction with stakeholders, clients, and internal teams
• Ability to provide courteous, professional, and prompt responses to contractor pay queries, ensuring high levels of service satisfaction
• Strong analytical skills with the ability to identify payroll-related issues and suggest practical solutions
• A proactive and flexible approach with a willingness to learn, adapt, and contribute to process improvements within the payroll team

Responsibilities

• Assist the payroll team in processing payroll transactions, ensuring accurate calculations and deductions
• Administer statutory payments, court orders, and P45s, resolving related queries efficiently
• Ensure compliance with Real-Time Information (RTI) reporting deadlines and reconcile any discrepancies in the HMRC Portal
• Verify and input contractor data for monthly payroll runs, ensuring compliance and accuracy
• Review and approve expense claims, ensuring proper documentation and highlighting any inconsistencies
• Respond professionally and promptly to payroll-related queries from subcontractors, employees, and clients
• Provide clear guidance on expense-related queries, ensuring understanding of allowable expenses, required documentation, and submission processes
• Handle payroll-related phone inquiries in a courteous and professional manner, ensuring accurate support
• Log, track, and resolve payroll-related support cases efficiently
• Maintain accurate payroll records and employee data, ensuring compliance with data protection regulations
• Assist with general payroll administration, including setting up and maintaining records for payroll processing
• Accurately enter and maintain employee and subcontractor data in the payroll system, ensuring records are up to date and compliant with legal requirements
• Monitor and ensure adherence to National Minimum Wage (NMW) regulations
• Conduct Right to Work (RTW) checks for employees and subcontractors, ensuring all documentation is valid and managing work permit expirations to maintain compliance
• Regularly review payroll records to align with HMRC regulations and RTI reporting requirements
• Support internal and external audits by preparing and providing payroll-related information as required
• Generate payroll-related reports for internal teams, particularly for the finance department
• Collaborate closely with the Operations Manager and other departments to address payroll-related concerns and ensure seamless payroll operations

Preferred Qualifications

• Strong attention to detail and accuracy in payroll processing
• Knowledge of payroll regulations, HMRC guidelines, and statutory requirements
• Ability to handle sensitive data with confidentiality and professionalism
• Excellent communication and interpersonal skills for handling queries from contractors, employees, and clients
• Strong organizational and problem-solving skills to manage payroll queries efficiently
• Proficiency in payroll systems and Microsoft Excel

Benefits

Work From Home