Payroll Manager

Summary

Join GoGlobal as the Manager of Payroll in Japan and play a critical role in ensuring accurate and timely compensation distribution for employees. This position demands a thorough understanding of Japanese payroll regulations, tax laws, and labor standards. You will collaborate with HR and Finance teams to optimize payroll processes, maintain compliance, and offer insights into compensation and benefits. The ideal candidate possesses exceptional attention to detail, organizational skills, and maintains confidentiality. This role involves overseeing payroll operations, managing a team, handling client escalations, and ensuring compliance with legal requirements. A bachelor's degree and extensive experience in Japanese payroll management are essential.

Requirements

• A bachelor’s degree or equivalent in Finance, Accounting, Business Administration, or a related field
• Proven experience in leading Japanese payroll operations, knows how to calculate payroll in Japan
• Proficiency in both written and spoken Japanese and English
• Deep understanding of social security calculation, experience in statutory filings, knowledge of taxes, and relevant laws in Japan
• Strong proficiency in MS Office systems, Outlook, and SharePoint

Responsibilities

• Oversee payroll operational activities for Japan including but not limited to payroll and benefit calculations, vendor coordination, annual payroll activities, research, system and template set up, payroll test run, statutory reporting, process documentation and other related activities, in alignment with global and regional objectives
• Responsible for monitoring team and individual performances by setting clear objectives and targets, including leading, guiding and managing the team
• Handle team escalation on client’s issues. Analyze the issue, provide advice and solutions to the team. Ensure client satisfaction before closing the case
• Maintain completion, consistency, and accuracy of payroll and employee information in local payroll system and GoGlobal system
• Maintain payroll team service quality standardization by providing guidelines, SOP, policies, and procedures and ensure excellent service delivery
• Manage all aspects of daily payroll function related to Japan eg. calculate, validate, compile payroll report
• Responsible for statutory filings including, but not limited to Social insurance, labor insurance, Year-end tax adjustment, santeikisotodoke, geppen, rodohokennendokoshin etc
• Always ensure timely, accurate salary payment to employees and statutory payments to relevant authorities
• Work closely with other internal teams and team members to ensure alignment in service delivery to clients and client workers
• Ensure compliance with legal and statutory requirements in related jurisdictions
• Be the point of contact for Japan based BPOs and build the relationship and network
• Participate in other ad-hoc projects as requested

Preferred Qualifications

• Knowledge of payroll operations in other countries is considered an advantage
• A minimum of 8 years of experience in Japanese payroll management, worked in a BPO business is an advantage
• Excellent organizational and interpersonal skills
• Possesses a positive attitude, an agile mindset, and a passion for working in a culturally diverse environment
• Self-motivated and dedicated to developing the team to excel in their roles

Benefits

Fully remote work, and hybrid options in some countries