Payroll Vendor Relationship Manager

Summary

Join Remote as a Payroll Vendor Relationship Manager and make a difference in the global employment space. This exciting role involves collaborating with external payroll partners, reporting to the Senior Manager, Global Payroll Vendor Operations. You will be responsible for vendor scoping and research, new country expansion project management, payroll vendor relations and performance evaluation, cost tracking and analysis, and communication and collaboration with internal teams. The position is fully remote, offering flexibility and a competitive compensation package. Remote prioritizes a diverse and inclusive workplace and encourages applications from all backgrounds. The ideal candidate possesses experience in global payroll vendor operations, software implementation, and contract negotiation, along with excellent communication and organizational skills.

Requirements

• Experience in regional / global payroll vendor operations
• Experience in implementing payroll software in multiple countries
• Experience in managing third party payroll vendor relationships
• Excellent contract negotiation skill set
• Deep understanding of global payroll best practices
• Excellent time management and organisational skills with great attention to detail
• Excellent proficiency in using spreadsheets is a must
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact
• You understand the need and ideal to work largely asynchronously
• Required to write and speak fluent English

Responsibilities

• Vendor Scoping & Research Continuous Market research for best fit payroll vendors and new developments, via networking, online searching, surveys and references, in a global capacity
• Map out key criteria in Disaster Recovery, Change Management, Audit & Reconciliation, Quality Control, Data Security, Data Accuracy, Compliance, Timely Processing and present best options
• Develop and deploy questionnaires, schedule demo's with key stakeholders and create cost analysis
• Present to stakeholders and leadership on recommendations based on findings and trends
• New Country Expansion Project manage end to end for all new country onboarding. From vendor selection, to contract negotiations, mitigate legal risks, stakeholder alignment, system & data migration, testing & comms
• Payroll Vendor Relations & Performance Evaluation Review company best practices to ensure maximum client satisfaction
• Identify and optimize communication and collaborations with with external partners
• Work with cross functional teams internally to ensure payroll vendors meet Remote’s expectations and agreed SLAs and established KPIs
• Cost Tracking & Analysis Review Invoices and track billed costs versus agreed contractual terms and report to leadership any anomalies
• Document and chart out costs for countries or departments. Initiate and follow through on cost discussions either internally or with the vendors
• Headcount and legal entity cost analysis for the business, to improve efficiencies and scaling of the business
• Communication & Collaboration Work closely with internal teams such as Tax, FP&A, Legal, Security, Operations and Onboarding teams to develop successful deployment of new Payroll Solutions
• Identify key challenges to deployment, share with appropriate internal teams and provide solutions to overcome identified challenges
• Develop training plan for participants to ensure consumption of resources
• Create and manage all internal training resources including quick start guides
• Maintain frequent communication with Payroll team management

Preferred Qualifications

It's not required to have experience working remotely, but is considered a plus

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (we are async )
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces
• The base salary range for this full-time position is $33,300 to $74,850