People Analytics Implementation Lead

Summary

Join One Model, a rapidly growing people analytics vendor, as a People Analytics Implementation Consultant! You will onboard and support customers through their data integration, analytics, and insights journey. Lead customers through application setup, data project implementation, and requirements gathering. Collaborate with internal teams (Support, Product, Engineering, Sales) and external customers. This role requires at least 2 years of experience as an implementation consultant, HR data systems knowledge, and data analytics skills. One Model offers remote work flexibility, a supportive workplace culture, generous compensation, and performance-based pay.

Requirements

• At least 2 years experience as an implementation consultant
• At least 2 years exposure to HR data systems and processes including Workday, SuccessFactors, SAP, Greenhouse, etc
• At least 2 years experience working in data analytics and visualization, business intelligence or HR reporting
• Able to manage a range of tasks and collaborate with a global team
• Able to translate technical data requirements between different user groups
• Comfortable working with ambiguity, with processes at times being designed and enabled “as you go”
• Intellectual curiosity and able to work through problems as well as knowing when to ask others for help

Responsibilities

• Lead new customers through initial setup of One Model application, including branding, user/role setup, and application-wide configuration
• Smartsheet setup and review for Project Plans, Requirements
• Delivery of standardized customer enablement/training
• Lead customers through timely, successful implementation of new datasets and/or data projects
• Support and coordination of One Model data engineering resources to acquire, configure, and test the integration of new data
• Requirements gathering, documentation, and review
• Metric and storyboard build
• Application and Data Access Role review/testing
• Customer validation support and troubleshooting
• Support with customer driven UAT and deployment
• Create, maintain and support project schedules to ensure milestones are met on time as per contractual obligations
• Lead scoping discussions around new data project requests to assess customer requirements and provide internal effort
• Support broader delivery team with upgrading and maintaining delivery related documents
• Support cross-functional project work related to new products and implementation approaches
• Collaborate internally with Support, Product and Engineering teams to test and implement new beta feature roll-outs related to implementation scalability
• Continually engage with Product on enablement of new features and products as it relates to implementation activities and/or customer onboarding enablement
• Partner with Sales to support with implementation deep dives with prospective customers
• Assist internally with Sales on proposed Statement of Work reviews with regards to implementation language
• Assist with creation and continued documentation of customer onboarding and implementation tools, resources, processes and templates
• Provide guidance to One Model Product Team on knowledge management and product documentation needs (Internal and External)
• Partner with customers and internal Machine Learning Engineering team to support delivery of predictive and forecasting statistical models for business use cases
• Engage in support of broader team and One Model initiatives

Preferred Qualifications

• A Bachelor's degree
• Experience as an implementation consultant for People Analytics software
• Experience working with One Model, Zendesk, JIRA and/or Smartsheet

Benefits

• Flexibility to work remotely, collaborating with colleagues globally
• A friendly, inclusive, and respectful workplace culture
• The opportunity to contribute significantly to a young company and team
• Generous compensation and attractive performance pay structure