Senior Manager, People Analytics

Summary

Join Upwork, the world’s largest work marketplace, as a Senior Manager, People Analytics! Lead a high-performing team, driving data-driven talent and workforce strategies. You will partner with HR and business leaders, translating data into actionable insights and strategic recommendations. Develop and maintain dashboards and reports, ensuring data integrity and compliance. Communicate analyses effectively to diverse stakeholders, leveraging external benchmarks to inform Upwork’s people strategy. This role offers a chance to significantly impact Upwork's workplace culture and make a difference in how the world works. Upwork offers a remote-first work environment and a comprehensive benefits package.

Requirements

• Proven experience managing people analysts with a strong track record of delivering impactful insights
• Expertise in HR data, workforce metrics, and predictive analytics
• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms
• Strong business acumen and ability to connect data insights to strategic objectives
• Experience managing and coaching a team of data professionals
• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations
• A passion for leveraging data to drive equity, inclusion, and positive employee experiences

Responsibilities

• Lead and develop a high-performing People Analytics team, fostering a culture of curiosity, collaboration, and innovation
• Design and implement data strategies that provide actionable insights into talent acquisition, employee engagement, performance, and retention
• Partner with HR and business leaders to translate workforce data into strategic recommendations
• Develop and maintain dashboards and reports to inform business and people strategies
• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes
• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from executives to HR partners
• Leverage external benchmarks and industry trends to inform Upwork’s people strategy

Benefits

• Comprehensive medical coverage for you and your family
• Unlimited PTO
• A 401(k) plan with matching
• 12 weeks of paid parental leave
• An Employee Stock Purchase Plan
• Development programs
• Mentorship
• Upwork Belonging Communities
• Annual bonus plan or sales incentive plan
• Eligibility to participate in our long term equity incentive program