People Generalist

Summary

Join bswift as a People Generalist and collaborate with the People team to deliver comprehensive HR services. You will be the primary point of contact for employee inquiries, managing onboarding, offboarding, team member relations, performance management, and benefits administration. This role requires strong HR knowledge, experience in employee relations and leave management, and proficiency with HRIS systems. bswift offers a supportive and flexible work environment with competitive compensation, comprehensive benefits, and opportunities for professional development. The base salary range is $65,000-$80,000, and the company is committed to pay equity. bswift is an award-winning employer known for its positive and inclusive culture.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 2-5 years of experience in Human Resources
• Minimum of 2 years managing leave of absence practices and related legal compliance
• Minimum of 2 years managing employee relations, including involuntary terminations and navigating difficult conversations
• Strong knowledge of HR practices, employment laws, and regulations
• Proven experience in benefits administration
• Proficiency with HRIS systems and Microsoft Office Suite, including intermediate Excel skills
• Strong interpersonal, communication, and problem-solving skills

Responsibilities

• Assist with the onboarding process to ensure smooth transitions for new team members
• Ensure data from the Applicant Tracking System (ATS) is accurately updated in the HRIS
• Track and coordinate the exit process for team members, partnering with leaders and relevant departments (IT, People Team, etc.)
• Prepare exit paperwork, coordinate exit surveys and interviews, and collect feedback
• Maintain accurate records of offboarding activities to support tracking and reporting
• Manage day-to-day People Operations and lead communication through People channels and inboxes
• Serve as the point of contact for team member inquiries and concerns, resolving issues and escalating to People Business Partners as needed
• Partner with People Business Partners to support business operations
• Build strong relationships across the organization to foster collaboration and engagement
• Support team member engagement initiatives and promote a positive workplace culture
• Conduct and summarize pulse checks and focus groups
• Assist with the administration of performance review and goal-setting processes
• Track performance management activities and support the implementation of performance improvement plans and corrective actions
• Ensure compliance with local, state, and federal employment laws
• Maintain accurate and secure team member records
• Handle audits, file requests, and generate ad hoc reports
• Develop and manage Standard Operating Procedures (SOPs) for the People Team
• Provide guidance and assistance to team members with benefits inquiries, including health insurance, retirement, and leave policies
• Support team members and leaders throughout the full lifecycle of leave requests, from initiation to return to work
• Serve as a liaison with third-party leave management vendors and internal stakeholders
• Partner with the direct bill team to ensure correct premium deductions during leaves of absence
• Perform monthly invoice reconciliation and submission processes to align benefit elections with carrier invoices and payroll deductions
• Collaborate with the Benefits Manager to ensure successful execution of Annual Enrollment and Wellness programs
• Partner with COBRA administration teams to manage direct billing for eligible team members

Preferred Qualifications

• Experience with bswift is a plus
• HR or Benefits certification (e.g., PHR, SHRM-CP) is a plus
• Excellent organizational and multitasking abilities
• Ability to thrive in a fast-paced, team-oriented environment
• High ethical standards and strong attention to detail
• Capability to handle confidential and sensitive information with professionalism
• Ability to work independently and know when to consult subject matter experts
• Skilled at balancing work direction from multiple areas and prioritizing tasks effectively

Benefits

• Comprehensive Health Benefits : Access to health, dental, and vision plans to support your wellness and that of your family
• Competitive Compensation : A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles
• Remote first, Office friendly environment! No time to commute? No problem!
• Retirement Savings Plans : Options to help you plan for a secure financial future with employer-sponsored retirement savings programs
• Professional Development : Opportunities for career growth, including training and access to resources to support your career progression
• Supportive Culture : A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued
• Employee Wellbeing Initiatives : Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work