People And Culture Generalist And Office Administrator

Summary

Join Pepperstone's growing People & Culture team in Santiago, Chile as a hybrid working HR Generalist and Talent Acquisition specialist. This role combines responsibilities across P&C administration, office management, and talent acquisition, supporting the Chile office and collaborating with global teams. You will manage end-to-end recruitment for LATAM roles, support employee relations, and oversee daily office operations. The ideal candidate possesses 5+ years of progressive HR experience, including generalist, office management, and recruitment roles, strong knowledge of Chilean employment laws, and excellent communication skills. Pepperstone offers a competitive salary, flexible working arrangements, personal development opportunities, and a collaborative culture.

Requirements

• 5+ years of progressive HR experience, including generalist, office management, and recruitment roles
• Native Spanish speaker with a good command of English
• Strong knowledge of employment laws and HR practices in the region
• Proven ability to manage multiple responsibilities in a dynamic environment
• Excellent written and verbal communication skills
• Proficiency in HRIS systems, Microsoft Office Suite, and recruitment platforms
• Strong interpersonal skills and cultural awareness
• High attention to detail with the ability to maintain confidentiality
• Collaborative team player within a global, diverse team

Responsibilities

• Manage end-to-end recruitment for LATAM roles, sourcing top talent and building strong pipelines
• Develop relationships with hiring managers to align on staffing needs and best practices
• Deliver an exceptional candidate experience through professionalism, efficiency, and empathy
• Collaborate with the global talent team to refine recruitment strategies and enhance employer branding
• Serve as the primary contact for Chile office employees, providing support on P&C policies and compliance
• Manage onboarding/offboarding processes for a seamless employee experience
• Maintain accurate employee records and ensure compliance with local labor laws
• Support employee relations, resolve workplace issues, and coordinate performance management
• Administer payroll and benefits programs, ensuring accuracy and market competitiveness
• Oversee daily office operations, ensuring a safe and engaging work environment
• Manage office supplies, layout, and vendor relationships for maintenance, security, and cleaning
• Organize meetings, travel, and cross-office communication
• Monitor office budgets, plan events, and execute team-building and wellness programs

Benefits

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year
• Ongoing personal development & learning opportunities
• 3 paid volunteering days per year & Workplace Giving Program
• Periodic recognition and reward programs for outstanding performance and achievements
• Frequent events and celebrations