People Officer

Summary

Join Target Group, a company focused on making a real impact in Financial Services and Technology, as their new People Officer. This key role supports colleagues, ensures excellent HR administration, and delivers an exceptional colleague experience. Daily tasks include acting as the first point of contact for HR support, managing the HR Shared mailbox, processing payroll, supporting the reward and recognition system, and providing HR guidance to managers and colleagues. The People Officer will also support employee cases, foster a positive workplace culture, support various initiatives, maintain accurate employee records, analyze HR data, and provide administrative support to the People Team. Staying up-to-date on employment laws and regulations is also crucial. The role is primarily remote, with occasional office visits.

Requirements

• A team player with the ability to build strong relationships and collaborate effectively
• Comfortable working independently and remotely
• Proven experience as an HR Officer or in a similar role
• Excellent communication skills
• A genuine passion about colleague experience and engagement
• Experience processing payroll
• Resilient and able to adapt and embrace change
• Great skills in Microsoft applications, including Teams, Word, PowerPoint and especially Excel, with the ability to perform VLOOKUPs, create pivot tables and leverage key functions

Responsibilities

• Act as the first point of contact for HR support and guidance, escalating issues as needed
• Manage our HR Shared mailbox, ensuring quick and efficient responses to colleagues
• Work alongside our existing People Officer to process and check monthly payroll, to include new starters, leavers, job and salary changes, expenses, overtime and out-of-hours payments
• Support our reward and recognition system, ensuring starters and leavers are added, and that manager budgets are appropriately allocated
• Provide HR guidance and support to managers and colleagues on a wide range of topics, ensuring alignment with company policies, legal requirements, and best practice
• Support on employee cases, such as probationary reviews and flexible work consultations, with the opportunity to get involved in more complex cases, such as Grievances, Investigations and Disciplinaries
• Foster a positive, inclusive workplace culture by collaborating across the business to promote equal opportunities, colleague development, and engagement
• Support the People Advisor and People Partners on various initiatives, including Wellbeing, Reward & Benefits, ED&I and Employee Engagement - guided by your passions and interests!
• Maintain accurate employee records and HR Systems (e.g. starters, leavers and any other changes necessary)
• Analyse HR data and generate insightful reports on attrition, absence, performance and other key metrics to identify trends, measure HR performance, and guide strategic decision making
• Provide administrative support to the wider People Team on a day-day-day basis
• Staying up to date on employment laws and regulations, ensuring any changes are effectively implemented

Preferred Qualifications

• CIPD Qualified
• Processing Payroll
• Report writing and Management Information
• Supporting HR/People Initiatives
• Demonstrable experience of using dedicated HR systems and ensuring accuracy
• Demonstrable experience of providing advice and guidance to colleagues and managers

Benefits

• A competitive salary of up to £28,000 per annum, depending on experience
• 30 days holiday PLUS bank holidays (That's right! 30 days from Day 1)
• At least two days per year to give back to our community through our volunteering initiative
• Defined Pension Contribution Scheme (Employer matched up to 6%) with the option to contribute via Salary Exchange (Salary Sacrifice)
• Employee Discount Scheme, access to discounts and offers across 100s of leading retailers
• Company Paid Private Medical Insurance (benefit in kind)
• Group Life Assurance (4x Annual Salary)
• Group Income Protection
• Annual Pay Review
• Discretionary Annual Bonus Scheme
• Help@Hand – Confidential access to health and wellbeing support to include Employee Assistance Program
• Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
• Recognition Scheme
• Free Mortgage Advice and Support
• Funeral Concierge and Bereavement Services
• 24/7 access to a GP
• Discounted health club memberships
• Salary Sacrifice Technology Buying Scheme
• Access to Wisdom, total wellbeing solution