People Operations Specialist

Summary

Join Boldr, a global B-Corp dedicated to delivering world-class client experiences and creating meaningful work, as a People Operations Specialist. This key HR role focuses on enhancing employee experience, implementing HR policies, and supporting daily HR operations with a tech-savvy approach. You will ensure smooth HR functions, providing support in recruitment, onboarding, and employee relations, handling documentation, and preparing reports. By analyzing HR metrics, you will contribute to strategic HR planning. This role requires excellent communication, multitasking abilities, and proactive problem-solving. You will work closely with HR and other departments to create a positive work environment. Boldr values authenticity, curiosity, dynamism, ambitious vision, operational excellence, and empathy.

Requirements

• Bachelor's/College degree in Human Resources, Business, or Organization Development (preferred)
• At least 2 years of progressive experience in Human Resources positions

Responsibilities

• Support other team members as needed to ensure the smooth operation of the department, or other HR departments such as People Partners, TA, People Success, etc
• Assist with timekeeping inquiries and processes such as processing and maintaining accurate timekeeping records, by running audit reports as needed
• Review of endorsed job offers and sufficiency of pre-employment requirements prior to Contract Extension to new team members
• Provide support on HR-related topics such as leaves, compensation, and policies
• Assist in the development and implementation of HR policies
• Gather and analyze data with HR metrics
• Assist with the day-to-day operations of HR functions and duties
• Compile and update employee records
• Process documentation and prepare reports related to personnel activities
• Partner closely with other People functions and People Partners (HRBPs) to execute HR operational processes and services with a focus on employee experience and data integrity
• Process employee changes and terminations including document generation, notifications, and HR systems updates
• Participate in system testing tied to new program, system, or process rollouts
• Support with reporting, audit, and data integrity initiatives
• Addressing Tier 0 and Tier 1 employee inquiries and requests
• Escalating more complex issues to the appropriate team members
• Assist with onboarding new hires (system entry, paperwork validation, background check administration), as needed
• Document, maintain, and communicate core HR processes to stakeholders, managers, and employees
• Identify and drive process improvement efforts, leveraging HR systems to automate and eliminate manual work where possible

Preferred Qualifications

• Specialized training in employment law, compensation, organizational planning, organization development, employee relations, and preventive labor relations, is preferred
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement are preferred
• A people person with a sharp growth mindset who can use management strategies and prerogatives to maintain Boldr a comfortable and inclusive workplace for all
• Able to maintain internal and external relationships with a diverse range of personalities, cultures, and departments to keep our turnover below 20%
• Capable of using your knowledge of all facets of HR and your experience in a generalist role to review, update, and execute streamlined policies and processes
• Able to pay attention to the small details, while keeping a long-term vision in mind to coach, motivate, guide, and inspire others
• Highly self-motivated and able to effectively prioritize and execute tasks in a high-pressure environment to keep deadlines under your steps
• A team worker with a passion for excellence and a sense of urgency who knows how to follow through with processes and project timelines

Benefits

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage