People Operations Specialist

Summary

Join Shakepay's People team as a People Operations Specialist and own the employee experience for our distributed team. You will support recruitment and employee branding efforts, managing the full recruitment cycle for entry-level to intermediate positions. This role involves 50% recruitment and 50% People Ops responsibilities, requiring you to work from our Toronto office four days a week. You will also be responsible for managing the culture calendar, maintaining HR systems, delivering onboarding experiences, and ensuring office operations run smoothly. The ideal candidate has 2-4 years of experience in People Operations and Recruitment in a tech or startup environment. Shakepay offers a comprehensive benefits package including stock options, yearly salary assessments, health and dental coverage, remote-friendly work options, a training budget, generous vacation time with a bonus, parental leave top-up, and team-building events.

Requirements

• You have 2-4 years experience in People Operations and Recruitment in a tech or startup environment under your belt
• You're a natural relationship-builder who genuinely enjoys helping others. You get to know your team well, and know how to best support them and anticipate their needs
• You are someone who brightens a room - you are approachable and strive to create a positive and inclusive work environment
• You thrive in fast-paced environments and can pivot quickly while staying focused on priorities and solutions
• You are organized and proactive - if you see and know something needs to be done, you make sure to make it happen by asking questions and finding solutions
• You approach the job with a client-service mindset, striving to understand the needs of our shakers through communication, thoughtful support, and being present
• You're resourceful and solutions-focused. Even when facing something new, you figure it out, ask the right questions, and get it done
• To be successful in this you must be able to carry boxes or items up to 25 pounds

Responsibilities

• Manage the recruitment process for entry-level to intermediate level positions, owning the full recruitment cycle, including intake calls, sourcing and screening, interview management, and offer presentations
• Own the culture calendar; create, implement and organize in-person and virtual team events that continue to influence in-person relationships, and suggest resources, processes, or activities that enhance employee experience
• Help maintain HR systems, such as Rippling & Lattice, ensuring accurate employee records and data entry
• Deliver an outstanding onboarding experience, from creating and managing new hire paperwork, scheduling orientation, and providing a point of contact for ongoing support for new hires
• Maintain a well-organized office inventory with necessary equipment and supplies, ensuring all areas throughout the office are well-stocked and well-maintained; managing purchases or repairs as necessary
• Ensure Shakepay is Health and Safety compliant across locations
• Supervise all areas pertaining to reception (mail, deliveries, shipments, guests) serving as main point of contact for building management and security, including service requests and all facility-related issues

Benefits

• Be an owner - Every employee has stock options as part of their total compensation
• Reach your goals - Yearly salary assessments
• Health & wellness : Access to comprehensive health and dental coverage, including health and wellness spending accounts
• Remote-friendly : Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto
• Level Up : A $2,000 annual budget for courses, certifications, and training to support your career growth
• Time off : 20 days of vacation per year. And if you use all your vacation, we give you a $1,000 bonus
• Parental leave : Enjoy a parental leave top up to 100% of your salary for 18 weeks
• Have fun together: quarterly team-specific or company-wide offsite to connect with each other