People Relations Manager

Summary

Join Renaissance®, a global leader in pre-K–12 education technology, as a People Relations Manager. This six-month contract position, with potential for conversion to full-time employment, offers the chance to work with a highly motivated HR team. You will provide HR guidance to leaders and employees, execute HR projects, maintain resources, and develop new initiatives. As a go-to resource for employee questions, you will facilitate a cohesive HR service delivery experience. The role involves collaborating with HR Business Partners and Centers of Excellence, and acting as an internal HR policy expert. This is a Senior Advisor Role within Renaissance.

Requirements

• At least five years’ Human Resources experience in a COE or HR generalist role
• In depth knowledge of HR principles and policies
• Foundational understanding of HR COEs and processes (including recruitment, DEI, employee relations, compensation, benefits, learning and development, and HR compliance) and employment law principles
• Strong communication skills both written and verbal that adapted based on audience
• High attention to detail with the ability to carry through processes, work with documents, employee records, forms, contracts, and compliance
• Ability to administer an empathetic approach to garner trust and establish relationships. Discretion in handling confidential information and situations
• Honed critical reasoning and creative problem-solving skills with a focus on conflict resolution
• Strong organizational and time management skills to prioritize to meet deadlines

Responsibilities

• Work closely with HRBPs and COEs to ensure successful delivery of HR projects— both on the typical HR cycle (year-end processes; talent review) and to implement strategic HR initiatives
• Act as a key operational partner for the business and HR Business Partners providing guidance to employee and manager questions related to policies, HR practices and processes, and COE topics aligned to People Assist tiers and protocols and in coordination with HR Operations
• Serve as an internal HR policy expert and partner with business SMEs to ensure employee-facing policies are relevant and updated. Support identification and drafting new policies as needed
• Drive continuous improvement of the People Assist knowledge library by working with HR Operations to understand question trends, needs for clarity, and anticipating upcoming topics. Work with appropriate SMEs to update content on a regular cadence
• Coach leaders on managing low performance and the performance improvement process for director level roles and below
• Serve as primary employee contact for Employee Relations issues, escalating to the Employee Relations team as appropriate
• Meet with employees regarding policy complaints and concerns; escalate to the Employee Relations team as appropriate to conduct investigations
• Conduct exit interviews and provide qualitative data for turnover reporting. Partner with the HR Technology team to provide holistic turnover data to the HRLT, senior leaders, and other stakeholders
• Assist leaders in understanding people data related to engagement, turnover, and other compliance items
• Analyze trends in employee questions, concerns, and complaints and work with appropriate stakeholders to develop proactive solutions

Benefits

Salary Range: $74,700 - $103,000