Senior People Relations Partner

Summary

Join Procore's People Relations team as a Senior People Relations Partner and drive performance enablement best practices. You will provide performance coaching, facilitate performance management, and handle all aspects of employee relations, including investigations. This role requires collaboration, expertise, and interaction with all levels of the business. The ideal candidate will consult with senior leaders, work autonomously, and drive initiatives independently. This position reports to the Director, People Relations Partner and can be based in Austin or remotely within the U.S. You will work with business leaders and People Partners to implement performance enablement best practices and conduct unbiased investigations. You will also analyze data, recommend solutions, and support various projects.

Requirements

• Bachelor’s Degree and 7-10 years of experience with workplace investigations best practices and standards, including conducting neutral fact-finding interviews (experience investigating allegations of harassment, discrimination and retaliation) while maintaining a high degree of confidentiality; performance management facilitation and engagement; Master’s Degree/JD preferred
• Desire to be part of a growth journey, navigating complexity and ambiguity and developing new solutions to meet ever evolving business needs
• Deep knowledge of federal, state and local laws, statutes, which govern employment policies and practices; international experience a plus
• Thorough understanding and experience with application of all aspects of performance enablement, navigating key partnerships, ability to build strong, trusted partnerships across all levels of the organization
• Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment
• Ability to objectively communicate with employees and management through complex, difficult, and emotional issues
• Excellent communicator with outstanding written and verbal communication skills
• Strong business acumen demonstrated through familiarity with internal and external HR principles, concepts, practices, and standards
• Strong project management skills and experience managing large-scale projects

Responsibilities

• Work with various business leaders, People Partners and People Generalists to drive end-to-end performance enablement best practices to include; performance coaching for people leaders, advising on complex performance cases, and to driving the overall success of performance enablement actions
• Independently conduct unbiased investigations, determine findings, and prepare all required documentation. This includes but is not limited to conducting confidential interviews, preparing a clear and concise report summarizing findings of the investigation as well as maintaining case management/tracking tools
• Maintain confidentiality and sensitivity to all issues, and conduct investigations in an unbiased manner
• Ability to immediately build trusted relationships and rapport with key stakeholders, i.e., legal partners with expectation to drive successful interlocks
• Identify relevant investigation issues, potential evidence and investigative actions and identify and partner with other teams as appropriate to ensure follow-up on employee concerns. Maintain consistent interactions with leaders, partners, and employees to help navigate new or critical situations that require ER expertise spontaneously
• Analyze employee relations data to identify and address trends and recommend needed outcomes with our People Partners to develop proactive strategies, solutions, programs and practices that demonstrate a robust understanding of Procore’s business objectives, dynamics and overall org health
• Support, train and coach People Partners in regard to Performance Enablement actions, emerging Employee Relations topics, updates to policies, local practices and/or new laws and regulations
• Drive and/or support various projects within the Performance Enablement and Employee Relations scope, e.g., policy and handbook reviews, and maintenance
• Embody the core values we have as an organisation of openness, ownership and optimism

Benefits

• Generous paid time off
• Healthcare coverage
• Career enrichment and development programs