Permit Operations Lead

Summary

Join PermitFlow's Operations team as a Construction Permitting Expert, utilizing your expertise in construction permitting to streamline and simplify the process for customers.

Requirements

• 5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role, ideally within a SaaS or tech-driven environment
• Comprehensive knowledge: Strong understanding of construction permitting processes, regulations, and compliance standards, with a keen awareness of how these vary across jurisdictions
• Multi-state expertise: Experience working on permitting projects across multiple states or regions is highly preferred
• Exceptional project management skills: Ability to juggle multiple projects and deadlines efficiently while maintaining attention to detail
• Outstanding communication: Strong interpersonal skills, capable of working cross-functionally with internal teams, managing customer relationships, and collaborating with AHJs
• Leadership experience: 2+ years of experience managing and mentoring teams, focusing on coaching, performance management, and driving team development

Responsibilities

• Manage the Permit Process: Lead the full lifecycle of permit applications, including researching requirements, preparing forms, gathering supporting documentation, and submitting applications to authorities
• Ensure Compliance and Accuracy: Guarantee that permit applications are completed accurately and include all required documentation to meet the standards of the relevant authorities
• Monitor and Expedite Approvals: Track the status of permits and follow up proactively with authorities to move applications through the process as efficiently as possible
• Customer Point of Contact: Serve as the go-to resource for customers, keeping them updated on permit status, timelines, and requirements
• Generate Reports: Produce detailed reports on permit progress, providing regular updates to customers and stakeholders
• Optimize Processes: Continuously identify opportunities for improvement, implementing best practices to streamline workflows, reduce bottlenecks, and increase operational efficiency

Benefits

• Equity packages
• Competitive Salary
• 100% Paid health, dental & vision coverage
• Company issued laptop
• Home office & equipment stipend
• Team building events
• Unlimited PTO