Pharmacy Technician

Summary

Join Numan as a GPhC-registered Pharmacy Technician and play a vital role in delivering safe, high-quality remote clinical services. You will work alongside pharmacists and clinicians, reviewing treatments, maintaining accurate records, and providing patient guidance. Responsibilities include reviewing patient information, offering compassionate support, ensuring accurate record-keeping, collaborating with teams, supporting quality initiatives, following SOPs, using digital tools, and liaising with operations. The ideal candidate will be GPhC-registered, have prior experience in a clinical setting, be proficient with EHRs, and possess strong communication and problem-solving skills. Numan offers a comprehensive benefits package including share options, generous holiday time, health insurance, enhanced parental leave, and various other perks.

Requirements

• Registration with the GPhC as a Pharmacy Technician (NVQ Level 3 or equivalent)
• Prior experience working in primary care, digital health, or a similar clinical setting
• Proficiency with electronic health records and patient management systems
• Strong communication skills for engaging effectively with patients and colleagues
• A detail-focused approach to record-keeping and data accuracy
• Clinical judgement and problem-solving skills to support safe, effective care
• The ability to work independently on defined clinical areas, with support from the medical team as needed

Responsibilities

• Reviewing patient consultations, medical histories, and medications to assess treatment eligibility
• Providing clear, compassionate support to patients, responding to queries and guiding them through their care plans
• Maintaining accurate and compliant patient records in line with clinical governance standards
• Collaborating with multidisciplinary teams and escalating complex cases where appropriate
• Supporting quality improvement initiatives, audits, and clinical team meetings
• Following SOPs and national guidelines to ensure safety and high standards of care
• Supporting clinical incident reporting and learning processes to uphold safety and improve service delivery
• Using a range of digital tools, including electronic health records (EHR) and remote prescribing platforms, to deliver efficient and accurate care
• Liaising with the operations team to highlight stock issues that may impact patient treatment

Preferred Qualifications

• Experience supporting patients in areas such as weight management, men’s health, or digital-first healthcare models
• Familiarity with digital health platforms, such as remote prescribing tools, telehealth systems, or patient-facing apps

Benefits

• Share options
• 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan)
• Health insurance with Vitality
• Enhanced maternity and parental leave
• Nursery benefit provided by YellowNest
• Employee assistance programme (access to therapy, financial planning and discounts)
• Generous pension (includes both employee and employer contributions)
• Flexible working options, including a dog friendly office in Farringdon
• Personal training and development budget via Learnerbly
• Wellhub membership, giving you access to over 2,000 locations in the UK
• Free office snacks including breakfast items, soft drinks, tea and coffee
• Cycle to work scheme
• Season ticket loan
• Discount to Numan products for your friends and family
• Paid volunteering days
• An additional 2 weeks off once you reach your 5th anniversary with Numan