Physician Practice Partner

Summary

Join Honest Health as a Physician Practice Partner (PPP) and become a relationship builder, facilitator, and change agent, supporting partnerships between Honest Health and partner practices. Focus will be on improving practice performance in value-based care, aligning with Honest's quadruple aim. The role involves working directly with physicians and practice managers, offering best-practice guidance, and utilizing Honest programs. The position is remote, based in or near Albany, NY, with up to 50% travel. You will provide performance scorecards, assist with data understanding, and guide practices toward key performance metrics. Honest Health offers a competitive compensation package and comprehensive benefits.

Requirements

• Bachelor's degree in healthcare administration or related field required
• 5+ years of experience in a healthcare environment, experience successfully engaging PCPs, specialists, and health systems required
• Proven work experience as a Clinical Practice Manager or a similar role in healthcare management
• Strong knowledge of clinic operations, medical office management, and experience in clinical supervision and staff management
• Strong knowledge of value based care key performance metrics and clinical performance management including coding, quality and billing
• Proven ability to analyze and interpret reports to identify opportunities for practice success, effectively communicate key components of performance, and translate performance opportunities into practice action plans
• Demonstrated understanding of the healthcare delivery system and value based care
• Comfortable and productive in a remote work environment, with up to 50% travel to local provider sites
• Ability to travel frequently to assigned physician practices and demonstrate executive presence in meetings and presentations. Practice portfolio may vary based on complexity but is expected to be approximately 20- 25
• Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity
• Ability to manage multiple priorities and keep up with Medicare policies, processes, and procedures
• Ability to arrange and consistently travel to various work sites, as well as possess and maintain a valid driver's license in your state of residence and motor vehicle insurance
• Exceptional verbal, written, and interpersonal communication skills required
• Resilience and adaptability that will arise with daily interactions with providers
• Effective organizational and time management skills
• Detail-oriented, mission-driven, entrepreneurial, and operates with a sense of urgency

Responsibilities

• Build and maintain strong and collaborative relationships with clinical partners including primary care providers (PCPs), practice managers, and other key stakeholders across integrated networks
• Utilize in-person, electronic, and/or telephonic outreach to an assigned portfolio of practices, consulting and discussing relevant information in a concise and influential manner to providers and other stakeholders
• Assist with onboarding practices to Honest services and influence the successful operationalization of programs while driving your assigned practices toward shared goals and outcomes
• Educate practices on value-based care opportunities and activities that drive toward optimal cost efficiencies and patient outcomes
• Be accountable for achieving key performance metrics for assigned practices for utilization, cost of care, documentation, and quality
• Utilize data to prioritize practice work and develop performance strategies that drive improvements in value-based care programs and outcomes
• Communicate Honest Health programs/services to the partners’ practice engagement teams and coordinate performance tactics across value-based contracts
• Be the practice point of contact and resource for all Honest operational issues including back office, population health tool support, incentive, quality and CDI questions
• Maintain accurate documentation on provider engagement and network efforts including contractual documents and Customer Relationship Management (CRM) inputs, as needed
• Partner with Honest Health’s clinical team to support care team objectives related to network goals
• Show proficiency in Honest Health’s business model and speak to insights based on performance data in provider-facing meetings
• Collaborate cross-functionally internally to identify trends, areas for process improvement, and relationship-building opportunities
• Provide reports and updates, as needed, to the Director of Market Operations
• Perform other related responsibilities as assigned

Preferred Qualifications

• Master’s degree in related field
• Experience with value-based care models

Benefits

• Competitive base pay with bonuses
• Paid time off starting at 4 weeks for full time employees
• 12 paid holidays per year
• Reimbursement for continuing medical education
• 401k with match
• Health, dental, and vision insurance
• Family friendly policies that support paid parental leave and flexible work arrangements
• Robust commitment to training and development that starts with onboarding and continues throughout your career with Honest