Platform Engineer 1

Summary

Join BlueVoyant as a Platform Engineer 1 and leverage your expertise in cloud platform solutions and technologies, particularly Microsoft solutions. Maintain and troubleshoot security solutions, partnering with clients to configure and set up appropriate security measures. Demonstrate understanding of core IT security tools and network fundamentals, and possess a client-facing/customer-service mindset. Key responsibilities include experience with enterprise-class antivirus software, next-gen AV, EDR, and Microsoft Defender suites. You will also configure, support, and manage Microsoft Defender security suites and other security applications. A strong understanding of network protocols and various security tools is essential.

Requirements

• Excellent teamwork skills
• Experience with Mac OS, Windows, and Unix systems
• Ability to handle high pressure situations in a productive and professional manner
• Written and verbal communication skills and the ability to present complex technical topics in clear and easy-to-understand language
• Teamwork and interpersonal skills, including the ability to work effectively with a globally distributed team
• Ability to provide tuning recommendations for security tools to internal operations teams and to clients
• Ability to work in a client facing role to assist customers with correcting service issues and advising on best practices as related to the security tools supported within the client's environment
• Basic knowledge of the following: Identity and Access Management
• SIEM
• Malware Detection
• HIDS/NIDS
• Network Monitoring Tools
• Case Management System
• Knowledge Base
• Web Security Gateway
• Email Security
• Data Loss Prevention

Responsibilities

• Experience working with enterprise class Anti-Virus software, Next-Gen AV, EDR, and other Microsoft Specific Defender suites of tools
• Understanding of core network protocols (DNS, DHCP, ARP, TCP, UDP, SSL, SSH, SCP, FTP, IPSec, etc.)
• Microsoft Defender security suites, and other BV security application configuration, support, and management
• Microsoft Defender for Endpoint
• Microsoft Defender for Office 365
• Microsoft Defender for Identity & Azure AD Identity Protection
• Microsoft Defender for Cloud Apps
• Microsoft Azure Sentinel
• CrowdStrike Falcon
• CarbonBlack Defense
• Knowledge of technology solutions in one or more of the following functional areas: Cyber Security point solution tools and suites listed above
• IT Network/Cloud Environment data/metadata
• Ownership mindset, with demonstrated partnership with functional counterparts to deliver on a material set of business objectives
• Experience with Security tool configuration, management, and troubleshooting

Preferred Qualifications

• Experience in security tool administration as well as systems administration
• 1-4 years of hands-on Security support or Systems Administration support experience
• Security +, CEH, Microsoft 365 Certified: Security Administrator, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Azure Administrator preferred
• Familiarity with Microsoft Cloud IT Infrastructure tools
• Understanding of programming/scripting languages and ability to run basic database queries
• Bachelor's degree in information security, Computer Science, or another IT-related field