Practice Manager

Summary

Join Belle, a rapidly growing healthcare company, as a Practice Manager to lead and enhance Chronic Care Management (CCM) practice operations. You will design and implement compliant, efficient CCM service delivery processes, overseeing intake, eligibility, enrollment, billing, and patient engagement. Reporting to the COO, you will ensure Medicare compliance and exceptional patient experiences. The ideal candidate possesses small-practice management expertise, thrives in high-growth settings, and is ready to build and scale new processes. This fully remote role offers significant opportunities to shape the future of a mission-driven team.

Requirements

• 3+ years of experience managing operations in a small practice or healthcare setting, specifically with Medicare programs
• Strong knowledge of Medicare billing, coding, and compliance requirements
• Experience optimizing both clinical-adjacent and non-clinical workflows
• Deep knowledge of RCM principles
• Expertise in RCM platforms and medical claims processes (including HCFA 1500)
• Proven ability to design and scale practice workflows in a fast-paced, high-growth organization
• Excellent communication, problem-solving, and organizational skills
• Ability to take ownership, build from scratch, and drive key initiatives

Responsibilities

• Design and implement processes to support compliant, efficient delivery of CCM services
• Oversee intake, eligibility verification, enrollment, consent management, billing, and ongoing patient engagement
• Work directly with patients and stakeholders to refine processes, achieving efficiency and compliance
• Monitor CMS requirements and ensure accurate, compliant coding and billing for CCM services
• Maintain data integrity across the CCM workflow, from service delivery through claim submission
• Act as a super user of the RCM solution and maintain accurate dashboards and reports to monitor performance
• Support training and quality standards for staff on CCM services, Medicare billing, coding, and insurance eligibility
• Collaborate closely with the clinical team to support integrated service delivery
• Collaborate with intake and scheduling teams to ensure efficient patient onboarding and service delivery
• Ensure clear, consistent patient communications related to CCM services, EOBs, and expectations
• Lead continuous improvement initiatives to enhance patient outcomes, operational efficiency, and regulatory compliance

Benefits

• 100% remote team with flexibility and autonomy
• Rapid growth means meaningful opportunity to shape our future
• Mission-driven team, working at the intersection of tech and compassionate care
• Competitive compensation based on experience
• Health, Dental, and Vision Insurance Benefits
• 401k
• PTO, Sick, and Paid Holidays