Pre-Sales Agent

Summary

Join CLARK, a leading Insurtech company, and contribute to revolutionizing the insurance world. As a member of our team, you will contact existing customers via phone, inviting them to personal consultations with our insurance experts. This role focuses on customer engagement and satisfaction, not sales. You will ensure customers feel valued and leave with a positive impression. We offer a hybrid work model, flexible hours, workation opportunities, professional development, and a supportive team environment. We value diversity and inclusion, creating an open and welcoming workplace.

Requirements

• Possess strong communication skills, ideally with prior experience in telephony
• Have excellent German language skills (written and spoken)
• Work independently and in a structured manner
• Be reliable, flexible, and a team player
• Maintain a friendly and confident demeanor

Responsibilities

• Contact existing customers via phone and invite them to a personal appointment
• Focus on inviting customers to a personal consultation, not on selling products
• Ensure customer satisfaction by providing friendly and professional service

Preferred Qualifications

• Have completed training in the insurance sector
• Possess English language skills

Benefits

• Enjoy a maximum work-life balance thanks to hybrid work models, flexible working hours, and workation
• Benefit from training courses and personal development opportunities
• Receive company pension provision with top conditions
• Receive support for personal voluntary work, e.g. in the form of so-called Impact Days (2 per year)
• Enjoy cool drinks and snacks
• Be part of a respectful team with cultural initiatives and joint events
• Benefit from a wide variety of exclusive employee discounts