Pre-Sales Agent

Summary

Join CLARK, a leading Insurtech company, and contribute to revolutionizing the insurance world. As a member of our team, you will contact existing customers via phone, inviting them to personal consultations with our insurance experts. This role focuses on customer engagement and satisfaction, not sales. You will ensure customers feel valued and leave with a positive impression. We offer a hybrid work model, flexible hours, workation opportunities, professional development, and a supportive team environment. We value diversity and inclusion, fostering an open and respectful workplace.

Requirements

• Possess strong communication skills, ideally with prior experience in telephony
• Have excellent German language skills (written and spoken)
• Work independently and in a structured manner
• Be reliable, flexible, and a team player
• Have a friendly and confident demeanor

Responsibilities

• Make phone contact with existing customers and invite them to a personal appointment
• Focus on inviting customers to a personal consultation appointment, not on selling products
• Ensure customer satisfaction by providing friendly and professional service, making customers feel valued and leaving them with a positive impression

Preferred Qualifications

• Have completed training in the insurance sector
• Have English language skills

Benefits

• Maximum work-life balance thanks to hybrid work models, flexible working hours and workation
• Further training and personal development
• Company pension scheme with top conditions
• Support for personal voluntary work, e.g. in the form of so-called Impact Days (2 per year)
• Always there for you: cool drinks and snacks
• We are team players at CLARK: You can expect a respectful team, cultural initiatives and joint events
• Wide variety of exclusive employee discounts