Principal Field Enablement Business Partner

Summary

Join Twilio as the next Principal Field Enablement Business Partner and drive the performance, productivity, and effectiveness of the regional sales team in NAMER. You will design, localize, and implement sales enablement strategies, programs, and tools to support sales representatives at every stage of the sales cycle. This role demands close collaboration with regional sales leaders, marketing, product, operations, and global enablement teams. You will identify skill gaps, define key competencies, and deliver tailored enablement solutions. The position reports to the Senior Manager, GTM Field Enablement and requires a deep understanding of the sales lifecycle and experience supporting quota-carrying teams. The role is remote but not eligible for hire in CA, CT, NJ, NY, PA, or WA. Occasional travel may be required.

Requirements

• 5+ years in sales enablement, sales training, or a related sales function
• Deep understanding of the sales lifecycle and experience supporting quota-carrying teams; ideally having prior sales experience
• Excellent communication, facilitation, and presentation skills
• Proficiency with sales tools and platforms (e.g., Salesforce, Gong, Highspot, Seismic, LMS tools)
• Data-driven mindset with the ability to measure impact and improve continuously
• Proven success in driving measurable impact through enablement programs
• Strong understanding of the B2B sales cycle, particularly in SaaS or complex sales environments
• Excellent stakeholder management skills
• Analytical mindset with experience using data to measure success and identify improvement areas
• Proficiency in designing training materials using tools like PowerPoint, Articulate, or similar platforms
• Proven ability to lead projects with minimal supervision in a fast-paced, collaborative environment
• Strong track record of coaching and developing sales professionals
• Deep understanding of sales methodologies (e.g., Challenger, or Sandler)
• Exceptional communication and interpersonal skills with the ability to motivate an
• Demonstrates different influence styles as appropriate to each situation while maintaining positive relationships
• Knowledge of current and emerging adult learning theory, and how to put it into practice when designing learning initiatives

Responsibilities

• Act as a consultant for sales leaders on enablement opportunities based on both qualitative and quantitative metrics and performance
• Deliver content tailored by audience
• Contribute to knowledge bases, training sessions, knowledge development, and weekly updates
• Proactively engage with the leadership team to plan, prioritize and execute on the enablement plan
• Provide feedback on the effectiveness of curriculums. Propose adjustments or new curriculum additions
• Partner with the Learning Design Experience team to develop learning objectives and measurable outcomes for all enablement programs in your area
• Follow through on the adoption of pre / post- evaluations and metrics of enablement programs
• Maintain knowledge of Twilio’s competitor’s products, company direction, financial stability, etc

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program