Principal Product Designer

Summary

Join Sprout Social's Product Design team as a Principal Product Designer! Shape product-wide design strategy, build strong cross-functional partnerships, and lead platform-level design initiatives. You will mentor emerging leaders and contribute to a thriving design community. The role requires 10+ years of experience leading complex initiatives, mastery of full-stack craft skills, and a strong portfolio showcasing strategic leadership. Preferred qualifications include SaaS platform design experience and strong leadership presence. Sprout offers a comprehensive benefits program including insurance, flexible PTO, parental leave, wellness initiatives, and professional development opportunities.

Requirements

• 10+ years of experience leading complex initiatives from strategy through execution, with a track record of shipping experiences that drive business growth
• Mastery in full stack craft skills (UX design, UI design, information architecture, research, ux writing)
• Extensive experience working across teams and disciplines, with demonstrated success elevating product quality across an organization
• A portfolio that demonstrates strategic leadership - showcasing how you've shaped product direction, influenced cross-functional decisions, and scaled design practices to improve both team efficiency and user experience success metrics

Responsibilities

• Shape product-wide design strategy, drawing from deep knowledge of customer needs, industry trends and emerging technologies
• Build strong partnerships across product, engineering, marketing, and data science teams, bringing your collaborative spirit to spot opportunities that drive meaningful growth and innovation for our business and customers
• Lead platform-level design initiatives that improve our entire product experience - creating solutions that remove complexity for both users and feature teams
• Work closely with senior leadership to identify strategic platform investments, bringing your passion for solving complex problems and your dedication to delivering true customer value
• Foster a thriving design community by mentoring emerging craft leaders and contributing generously to our creative culture - because you understand that that’s where strong design starts

Preferred Qualifications

• Experience designing SaaS platforms with complex, interconnected user journeys
• Experience working on platform, core capability or systems teams, or otherwise being well versed in designing cross-product experiences that balance flexibility, consistency, and technical constraints
• Strong leadership presence and communication skills, with the ability to tell compelling stories around your work, influence senior stakeholders, and align cross-functional teams around shared vision
• Ability to balance visionary thinking with pragmatic execution, helping teams navigate ambiguity while maintaining focus on both short-term wins and long-term strategy
• Deep expertise in establishing research practices at scale, helping teams balance customer insight with business goals to ensure we're delivering meaningful value across our platform
• Eagerness and passion for mentorship and community building

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members