Principal Product Manager

Summary

Join Twilio as an IT Product Manager and drive value through high-ROI solutions. Partner with business teams to own value stream roadmaps, aligning with organizational priorities. Collaborate with stakeholders and IT teams to prioritize roadmaps, focusing on value and impact. Engage with all levels of the organization, challenging teams to focus on high-value problems. Continuously hone your product management practice and build strong partnerships. This role is remote in Colombia with occasional travel.

Requirements

• Passion for building strong partnerships across the organization with demonstrated skill in engagement at any level of the organization
• Strength in balancing multiple stakeholders and their needs with a focus on owning and curating a roadmap for their value stream that centers around the highest return on investment for Twilio
• Demonstrated ability to own a portfolio of tools and partner with internal and vendor teams to deliver on the value stream roadmap
• Experience with data and analytics solutions design and implementation
• Success in delivering new product and value in an agile operating environment
• Experience with and application of user centric design principles
• Experience in business process mapping and process re-engineering
• Ability to understand and speak to complex solution ecosystems with an ability to simplify and focus discussions
• Passion for owning and evolving value stream strategic artifacts (vision, priorities, roadmap) with demonstrated excellence in evangelizing, gaining buy-in across an organization and delivering on the strategy

Responsibilities

• Partner with Enterprise Engagement and BSA/Product Owner teams to elicit and prioritize business problems and use cases with business stakeholders with a focus on productivity and collaboration tooling at Twilio
• Establish strategic vision for your value stream, creating and curating roadmaps that move the business forward and are aligned with organizational priorities
• Partner with leadership to inform OKR creation and drive delivery of key results
• Create and own roadmap artifacts (strategic themes, personas, epics) and partner closely with BSAs/Product Owners and Architecture to ensure the roadmap is understood and executable
• Partner with other value stream product managers to deliver cross-value stream initiatives
• Interface with business and leadership teams to share and evangelize roadmap
• Partner with IT Product Management team members to hone the product management practice for IT at Twilio

Preferred Qualifications

• Experience delivering product and value in a Scaled Agile methodology
• Prior role(s) in Business Systems Analysis
• Experience establishing and curating a portfolio of productivity and collaboration solutions

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program