Principal Product Manager

Summary

Join Gusto's Tax Credits team as a Product Manager and spearhead the development of products aimed at unlocking savings for small businesses through tax credits and grants. Collaborate with Engineering, Design, Ops, and Data Science teams throughout the product development lifecycle. This high-impact role requires 8+ years of Product Management experience, a proven track record of building 0-to-1 products, and strong product discovery skills. The ideal candidate will possess strong collaboration skills, a passion for helping small businesses, and the ability to tell a compelling story. Gusto offers competitive compensation, a mission-driven culture, and the opportunity to make a significant impact on the lives of small business owners. Work locations include Denver, San Francisco, New York, and remote options across the US and Canada.

Requirements

• 8+ years of hands-on Product Management experience
• Proven track record of building 0 to 1 products
• Strong product discovery skills with the ability to navigate a high degree of ambiguity
• The intangibles: natural curiosity, grit, customer obsession, and attention to detail
• The ability to tell a compelling story that drives alignment and inspires action
• Strong collaboration skills; ability to quickly build trust quickly
• A passion for helping small businesses

Responsibilities

• Spearhead the development of a product & business aimed at unlocking value for existing Gusto customers as well as expanding Gusto’s customer base to new segments
• Partner closely with Engineering, Design, Ops and Data Science on all stages of the product development process, and partner with the GM and Revenue team to grow the business and optimize its unit economics
• Lead product discovery to uncover and deeply understand customer problems and test risky assumptions
• Run lean experiments and A/B tests to quickly prove out hypotheses and test new concepts. Always looking for ways to get stronger signal on new ideas
• Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs
• Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantage

Preferred Qualifications

• Building 0 to 1 products in highly regulated categories
• Experience building personalized products or optimized workflows using Gen AI/ ML

Benefits

• Our cash compensation amount for this role is $181,000/yr to $223,000/yr in Denver & most major metro locations, and $212,000/yr to $262,000 for San Francisco, New York, and Seattle
• We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada
• Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role)