Principal Product Manager, Commerce Platform

Summary

Join Gusto as a Product Manager to drive the development of solutions that directly impact small businesses' ability to grow by making smart, data-driven product decisions in a fast-paced environment.

Requirements

• 8+ years of direct Product Management experience
• Strong leadership skills to drive complex, foundational projects from concept through execution, aligning cross-functional teams and stakeholders
• Proficiency in data-driven decision-making, leveraging metrics, customer insights, and business data to inform product strategy
• Technical fluency, enabling close collaboration with engineering teams and clear communication of technical details to non-technical stakeholders
• Excellent verbal and written communication skills to work effectively with growth, marketing, finance, and business intelligence teams
• Proven experience delivering impactful products and platform features that fulfill business objectives and customer needs
• Strong problem-solving abilities with a proactive, solution-focused approach
• Customer-centric mindset with a commitment to delivering value to end-users

Responsibilities

• Define and drive the product strategy for the Commerce Platform
• Translate business needs into clear product requirements and detailed roadmaps that support strategic initiatives across the organization
• Lead end-to-end product development from ideation through to execution and delivery, proactively addressing risks with engineering and partner teams to keep projects on track
• Serve as the subject matter expert on product, pricing, and entitlement data, guiding internal stakeholders on how to leverage the Commerce Platform
• Work closely with cross-functional teams, including Growth, Marketing, Accounting, Finance, Business Intelligence, and Engineering to ensure alignment on goals and project timelines
• Proactively identify risks and work to mitigate them in collaboration with engineering and other partner teams

Benefits

• Health insurance
• 401(k)s
• Expert HR
• Team management tools