Principal Product Operations Manager

Summary

Join Apollo.io as a Principal Product Operations Manager and build and scale product operations, enabling the Product organization to excel, make data-driven decisions, and drive cross-functional alignment. Reporting to the CPO, you will be a force multiplier for Product, Engineering, and GTM teams, ensuring alignment, efficiency, and data-driven decision-making. You will design and implement systems, processes, and insights to enable product teams to build, launch, and scale effectively. This role requires a strategic and execution-focused leader who thrives in hyper-growth SaaS environments. The ideal candidate will possess strong product development process expertise, data analytics skills, and experience scaling Product Operations in a fast-moving SaaS company. Apollo.io offers a collaborative environment where your work matters and your career can thrive.

Requirements

• 7+ years of experience in a high-growth SaaS environment, with 4+ years of experience in Product Operations, Product Strategy, or Product Management
• Deep expertise in product development processes, data analytics, and experimentation frameworks
• Strong product analytics skills & experience with product metrics setting and tracking
• Experience working in a product-led growth (PLG) organization and scaling Product Operations in a fast-moving SaaS company
• Exceptional stakeholder management skills, with a track record of influencing and building relationships with executives and cross-functional teams
• Excellent ability to simplify complex strategies into clear, actionable recommendations
• Ability to operate autonomously in a high-growth, ambiguous environment while driving clarity and alignment
• A results-oriented individual who takes ownership of both successes and learnings, with a bias toward action and experimentation in ambiguous situations

Responsibilities

• Define and execute the Product Operations strategy, ensuring operational excellence across Apollo.io’s fast-paced Product organization
• Partner with the CPO and Product Leadership Team to drive executional alignment and optimize product development workflows
• Build and refine processes for roadmap planning, prioritization, communications and cross-functional collaboration, ensuring teams operate efficiently at scale
• Design and drive all repeatable product cadences to optimize for organizational velocity and cross-functional alignment
• Structure and lead Product Business Reviews, tracking key KPIs to measure success, adoption, and customer engagement
• Design scalable mechanisms to collect, synthesize, and prioritize feedback from Sales, Customer Success, Support, and external users
• Identify and implement scalable systems, tools, and automation to enhance product operations efficiency. Bring in best in class AI products for the team
• Document and maintain best practices, templates, and playbooks for Product teams as Apollo.io scales
• Drive sustainable approaches to scaling the team from new hire onboarding to team culture and knowledge sharing

Benefits

• We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact
• Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed
• We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins