Principal Product Manager

Summary

Join Axon's Interview team and be a Principal Product Manager, owning the full product lifecycle of Axon Interview technology. You will define the roadmap, drive product and AI innovations, and shape the strategy for how interview evidence is captured, stored, and integrated across the Axon ecosystem. This role requires collaboration with cross-functional teams, direct engagement with law enforcement agencies, and leadership in next-gen product development at the intersection of AV technology, cloud infrastructure, AI, and public safety. The position offers the opportunity to build scalable, secure, and modern interview room and mobile systems. Location flexibility is available in Seattle, WA, Scottsdale, AZ, Boston, MA, or remote, with a preference for candidates near Axon hubs. The ideal candidate will have extensive experience in product management, particularly in enterprise hardware/software solutions and AV technology.

Requirements

• 10+ years of product management experience, ideally in enterprise hardware/software solutions and/or AV technology
• Bachelor's degree in engineering, computer science, or related field (or equivalent practical experience)
• Proven track record of building, launching and scaling complex products—especially those involving edge devices, cloud platforms, and B2B workflows
• Experience working with or managing AV solutions, physical room systems, or audio/video streaming and recording technologies and IoT systems
• Strong technical fluency; able to collaborate with engineers on architecture trade-offs and platform decisions
• Exceptional customer empathy and ability to translate user insights into strategic product decisions
• Ability to communicate vision and execution plans clearly across all levels of the organization, including executive leadership
• Experience driving successful go-to-market plans, onboarding strategies, and long-term adoption initiatives and growing products in different markets
• Ability to travel (up to 20%) to customer sites, deployments, and cross-functional meetings

Responsibilities

• Own and evolve the product vision and roadmap for Axon Interview, aligning it with company strategy and customer needs
• Deeply understand user (Investigators, Detectives and system/IT admins) workflows, agency operations, and compliance requirements to develop solutions that are intuitive, robust, and trusted
• Partner with engineering and design to build scalable, secure, and modern interview room and mobile systems, balancing edge and cloud infrastructure
• Engage directly with law enforcement agencies, prosecutors, and internal stakeholders to gather insights, validate solutions, and define requirements
• Lead cross-functional coordination across sales, support, hardware, and customer success to ensure a world-class experience from install to evidence review
• Work with third-party vendors and integrators to deliver complete AV and software packages (including a variety of cameras, microphones, cabling systems, networks, touch panels, compute boxes, etc), including installation, support, and upgrade strategies
• Define and track product KPIs related to adoption, quality, and customer satisfaction
• Influence the evolution of Axon’s digital evidence platform by ensuring Interview integrates seamlessly into the broader ecosystem (e.g., Axon Evidence, Records, Fleet, and Body Cameras)

Preferred Qualifications

• Experience in the public safety, legal, or compliance tech domains
• Familiarity with evidence management systems, CJIS-compliance, or chain-of-custody workflows
• Master’s degree in business, engineering, or a related discipline
• Prior experience working with room AV integrators, camera/audio systems, or IoT-connected products

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs