Principal Strategic Partnerships Manager

Summary

Join Synctera, a FinTech company powering the future of finance, as a dynamic Business Development leader. Drive growth by identifying and securing strategic partnerships, strengthening existing relationships, and shaping platform strategy. Collaborate with cross-functional teams, including Product, Engineering, Compliance, and GTM, to define partnership needs and influence product development. Lead go-to-market initiatives, gather market insights, and coordinate execution between internal stakeholders and partners. Design processes to improve operational efficiency. This role requires strong negotiation skills, FinTech/banking market knowledge, and exceptional communication abilities.

Requirements

• 6+ years of business development experience in the technology, payments, or banking industries
• Bachelor's degree or equivalent work experience
• Strong negotiation skills and experience developing new business models and bespoke agreements
• Strong knowledge of the FinTech and banking markets as well as their tech stacks
• Ability to work independently in a complex, fast-paced environment
• Superb communication skills; can traverse technical and non-technical audiences and concepts with ease
• Ability to think through problems and develop solutions quickly as a phenomenal problem solver
• Results-oriented, with a bias for action
• Team player who loves to collaborate and bounce ideas off others; you understand that giving/receiving feedback is crucial in your development and growth

Responsibilities

• Own strategic partnerships: Identify, negotiate, and close new partnerships that enhance Synctera’s platform capabilities and market position (e.g., processors, data providers, KYC/KYB vendors, card networks, and lending enablers)
• Strengthen and scale existing relationships: Act as the primary relationship lead for our most critical partners, building trust, identifying expansion opportunities, and resolving issues with urgency and thoughtfulness
• Shape platform strategy: Work cross-functionally with Product, Engineering, Compliance, and GTM teams to define partnership needs, vet opportunities, and influence product roadmap decisions
• Drive go-to-market initiatives: Partner with marketing to drive partner-driven campaigns and launches that accelerate customer adoption and reinforce Synctera’s competitive edge
• Validate market needs: Proactively gather insights from customers, partners, and sales team to inform new product development and partnership strategies
• Coordinate execution between our internal stakeholders and our partners
• Design processes to improve operational execution for the business teams

Preferred Qualifications

• Banking or FinTech industry experience
• Experience working within a startup environment
• Experience working in regulated markets and with U.S. banking regulations

Benefits

• 100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents
• Employer contribution to HSA for US employees
• Annual HCSA and generous extended health care coverage for Canadian employees and dependents
• 401(k) for US employees and RRSP for Canadian employees
• Mental health resources available for all employees
• Unlimited paid time off
• Generous paid new parent leave program
• Home office setup stipend
• Stock options program for all employees
• Growth potential and opportunity to have a significant impact at an early stage of our company's journey
• Working alongside a skilled and passionate team