Minted is hiring a
Print Quality Specialist

Summary

The job is for a Seasonal Print Quality Specialist at Minted, a design marketplace. The role involves resolving post-print issues, working with customers over email, and troubleshooting technical, design, and print errors. The candidate should have excellent communication skills, proficiency in Adobe Creative Suite, and be flexible and open to new challenges.

Requirements

• Excellent written and verbal communication skills
• The ability to think critically in order to solve problems
• Proficiency in Adobe Creative Suite: Illustrator, Photoshop, Acrobat Pro. InDesign and Lightroom are a plus
• G-Suite experience
• The ability to produce high-quality design, and work in a fast-paced environment
• The ability to work effectively in a team-oriented environment

Responsibilities

• Research and thoroughly document replacement order root causes
• Proofread and edit design files to fulfill customer orders in service of both productivity and quality expectations
• Reference a wide range of resources to determine the best solution for our customers
• Work directly with customers over email to design and replace original orders
• Work in a production environment to troubleshoot technical, design, and print errors
• Work collaboratively with other teams to ensure we deliver outstanding service

Preferred Qualifications

The ability to learn and work remotely and engage effortlessly with coworkers and leadership — you take feedback well and are eager to learn more

Benefits

• Expand your knowledge of Photoshop and Illustrator
• Experience working with print-ready files
• Growth opportunities — the role is excellent for recent grads looking to build a strong resume
• Gain customer service experience
• Salesforce Lightning experience
• Fun, friendly, and diverse team culture
• Paid Sick Leave
• Minted Friends and Family Discount
• Access to employee perks portal