Private Travel Manager

Summary

Join Ten Life Group as a Private Travel Manager and craft extraordinary travel experiences for high-net-worth individuals. You will design bespoke itineraries, manage client relationships, and orchestrate unforgettable events. This role requires advanced proficiency in German and English, proven experience in luxury travel management, and exceptional interpersonal and organizational skills. Ten offers a competitive salary, commission structure, hybrid/remote work options, paid time off, paid sabbaticals, and various other employee benefits. The company fosters a culture of recognition and reward, supporting employee development and offering opportunities for career growth within a dynamic and international team.

Requirements

• Advanced proficiency in both written and spoken German and English (C1 level or higher as per the Common European Framework)
• Proven experience as a Travel Manager or Travel Consultant for high-net-worth or luxury clients, with a strong portfolio of ultra-luxury travel arrangements
• Expertise in the global luxury travel market, with established connections and access to exclusive networks and services
• Exceptional interpersonal skills, with the ability to engage with and understand the needs of discerning clientele
• Strong problem-solving skills, with the ability to handle last-minute changes and challenges with grace and efficiency
• Superior organizational skills and attention to detail, ensuring all travel plans are flawlessly executed
• Availability to provide round-the-clock service to clients, as needed
• Proficiency in using advanced travel management software and luxury travel tools

Responsibilities

• Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements
• Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction
• Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking
• Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided
• Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality
• Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered

Preferred Qualifications

• Proficiency in Swiss-German, French and/or Italian
• Experience with a GDS system

Benefits

• A competitive salary depending on experience, including rewarding commission structure
• Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge
• Hybrid/Remote working . You can combine working from home and working from the office. If you don’t live near our London office then we are open to fully remote working options too
• Paid time away from work . Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them
• Paid Sabbaticals . One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards . Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten
• Remote Working Holidays - possibilities to Travel and Work anywhere in the world!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• Genuine career opportunities within a dynamic and international company