Deutsche Telekom IT Solutions Slovakia is hiring a
Process manager - IT Service Continuity Manager

Summary

Join Deutsche Telekom IT Solutions Slovakia as an IT Service Continuity Manager. Responsible for conducting regular risk assessments, implementing disaster recovery procedures, and ensuring compliance with industry standards. Requires a university degree, practical experience in Process, Organization and Quality management, project management experience, strong communication skills, analytical thinking capabilities, presentation skills, ability to work autonomously, upper-intermediate (B2) level of proficiency in German and English, understanding of the business environment and IT process and organization. Offers over 25 benefits focusing on financial, learning and development, health and sport, family and work – life balance, and other areas. Base salary is negotiable with a minimum of 1100€ /brutto.

Requirements

• Hold a university degree
• Possess practical experience in Process, Organization and Quality management
• Have project Management Experience in management of international projects, previous experience in intercultural environment
• Showcase strong communication skills (customer contact)
• Display analytical thinking capabilities
• Highlight your presentation skills
• Prove your ability to work autonomously
• Have an upper-intermediate (B2) level of proficiency in German and English and German
• Understand the business environment and IT process and organization

Responsibilities

• Conduct regular risk assessments and business impact analyses to identify critical services and potential threats
• Implement and test disaster recovery procedures to ensure they are effective and up-to-date
• Monitor and review IT service continuity performance, making improvements as needed to enhance resilience
• Document and report on IT service continuity activities, incidents, and testing outcomes to senior management and stakeholders
• Ensure compliance with industry standards and regulations related to IT service continuity
• Ensure that all documents, including policies, procedures, and operational manuals, are accurately created, stored, and easily accessible
• Implement and enforce document control procedures to maintain the accuracy and integrity of documentation
• Manage the lifecycle of documents, including creation, review, approval, distribution, and archiving
• Coordinate with various teams to gather, update, and manage documentation, ensuring it reflects current processes and systems

Benefits

• We believe in balance between work and personal life
• An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment
• Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas: Financial benefits, Benefits with focus on learning and development, Benefits with focus on health and sport, Benefits with focus on family and work – life balance, Other benefits
• For more information about our benefits click to Benefits ( https://www.deutschetelekomitsolutions.sk/en/career/advantages-of-working-in-T-systems )
• Final salary is negotiable
• We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1100€ /brutto