Product Advocate

Summary

Join Strapi as a Product Advocate and leverage your technical skills and communication abilities to champion our headless CMS. You will collaborate closely with Growth Marketing and Sales, directly engaging with users and potential customers to highlight Strapi's value. This role involves managing inbound leads, conducting technical discovery calls, providing support and educational resources, and advocating for Strapi as the preferred platform. You will contribute to product adoption by creating technical blog posts and meeting pipeline targets. If you're passionate about open source, headless CMS, and frontend development, and eager to make a significant impact in a fast-growing company, this is the perfect opportunity.

Requirements

• Positive and energetic phone skills, excellent listening skills, and strong writing skills
• Ability to engage effectively with technical audiences
• A self-starter with a track record of successful, credible achievements
• You share our values and work in accordance with those values
• Deep understanding and personal appreciation of Open Source, Headless CMS such as Strapi, and frontend technologies such as Next.js
• Passionate about being part of Strapi’s journey
• Strong interest and willingness to learn and try new things
• Globally, we require excellent written and spoken English, which is our company language

Responsibilities

• Effectively manage inbound lead flow, i.e., identify and qualify potential new customers to kick off sales cycles
• Conduct technical discovery calls to understand customer pain points and educate them on Strapi’s solutions
• Accelerate product adoption by providing support and educational resources
• Engage and assist users, prospects, and community members, ensuring a responsive and supportive experience
• Advocate effectively for Strapi as the preferred platform, demonstrating its benefits to prospects
• Meet or exceed pipeline targets
• Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
• Manage, track, and report on all activities and results using HubSpot
• Create technical blog posts to showcase Strapi’s capabilities to drive awareness and product adoption

Preferred Qualifications

Previous experience as a technical SDR, or client-facing experience at a web agency is a big plus

Benefits

• Work from anywhere: we're a remote-first company, so we can work wherever home is as long as there's WiFi. We provide you with a remote set-up budget so you can design your own office space
• Equity for everyone: We win together. On top of a competitive salary, every Strapier has equity that grows with you in the company
• Generous PTO Policy: we offer all employee, no matter their location, at least 25 days off per year
• Expanded health benefits: Including premium medical, dental, and vision coverage
• Mental health support: We offer Moka.care one-on-one sessions with certified specialists
• Emergency days: 5 paid days per year, for each Strapier in trouble (miscarriage, grief, domestic violence, sick kids or dependants) who needs a day or a few days off
• Parents on a mission: 16 weeks of fully paid parental leave for every new Strapi parent
• You'll always be up to date: We’ll cover all hardware and software needed, so you’re always with the latest versions
• Grow as you are: From day one, we provide budget and tools to learn and grow both professionally and personally
• Offsite: We all gather physically or virtually all together twice a year to connect with each other