Product Analyst

Summary

Join Dynatron Software as a Product Analyst and leverage data-driven insights to shape product direction. You will be a data expert and customer feedback advocate, combining quantitative and qualitative analysis to inform roadmap priorities and measure outcomes. Collaborate closely with Product, Engineering, UX, and Customer Success teams to uncover trends and identify improvement opportunities. This role requires strong analytical, communication, and storytelling skills to translate complex data into actionable insights for stakeholders. You will contribute to customer research initiatives and support A/B testing and data-backed storytelling. If you enjoy data analysis and understanding customer needs, this is the ideal opportunity.

Requirements

• 2–4 years of experience in a Product Analyst, Data Analyst, or Customer Insights role, preferably in a SaaS or enterprise software environment
• Proficiency in SQL and experience with data visualization tools (e.g., Looker, Tableau, Power BI)
• Strong understanding of product metrics, feature usage analysis, funnels, and retention
• Experience conducting or supporting customer feedback initiatives—user interviews, NPS, CSAT, surveys, or usability studies
• Ability to translate complex data into clear, actionable insights for Product Managers and stakeholders
• Strong communication and storytelling skills across technical and non-technical audiences
• Comfortable working cross-functionally in a fast-paced, iterative environment
• BA/BS in a quantitative or business-related field; advanced degree a plus

Responsibilities

• Analyze product usage, adoption patterns, and engagement trends to surface actionable insights
• Support Product Managers with data-informed recommendations to guide prioritization and feature development
• Build and maintain dashboards, reports, and tracking tools for key product KPIs
• Lead and assist in customer research efforts including user interviews, NPS, CSAT, and surveys
• Combine qualitative and quantitative data to help identify product opportunities and pain points
• Participate in the validation of hypotheses during product discovery by supporting A/B tests, pilots, and data-backed storytelling
• Help define metrics for new feature launches and track success over time
• Collaborate with UX and Product to design and interpret user research and feedback loops
• Partner with Customer Success to identify high-value feedback channels and customer insights

Benefits

• Excellent benefits including health, dental, and vision insurance
• Stock options
• Work from home and flexible scheduling depending on job requirements
• Professional development opportunities
• 9 paid holidays
• Home office setup support for remote employees