Product Analyst

Summary

Join Smartcat, a dynamic Series C company, as a Product Analyst and collaborate with the Office of the CEO and the product team. Leverage data insights and a keen business mindset to boost key metrics, examining existing reports and devising new BI reports to support strategic growth. This role requires a blend of analytical talent, creative thinking, and a solid understanding of business dynamics. You will partner with various teams to understand business objectives and provide data-driven solutions. Smartcat offers a fully remote work environment and the opportunity to contribute to a rapidly growing company in a high-impact role.

Requirements

• Minimum of 5+ years of experience in Product Analytics
• Ability to sift through large amounts of information, extract key insights, and communicate succinctly. Adapt communication of data to varied audiences
• Proficient in SQL, including knowledge of joins, window functions, query optimization, and common table expressions (CTEs)
• Proven track record in product development and analytics
• Excellent communication skills, capable of conveying complex ideas effectively
• English proficiency at an Advanced level
• Demonstrated ability to thrive in a dynamic startup environment, taking initiatives from conceptualization to execution
• Experience in collaborating with remote teams across different time zones
• Receptive to feedback, valuing the perspectives and ideas of colleagues
• Familiarity with Business Intelligence tools such as Looker, Omni, Grafana, with the ability to develop and manage new BI reports

Responsibilities

• Partner closely with primarily the product team and the business, but also CSMs, Account Executives, and technical teams to understand business objectives and provide data-driven solutions and recommendations to drive outcomes
• Generate reports segmenting clients by size, activity level, subscription tier, etc
• Generate reports on user interactions to identify engagement and usage trends
• Create reports and dashboards for product usage, adoption and growth
• Own implementation and maintenance of core data products, such as cohort analysis

Preferred Qualifications

• Additional skills in Python for data analysis will be advantageous
• A basic understanding of Machine Learning concepts is a plus

Benefits

Fully remote team