Product Analyst

Summary

Join Smartcat, a Series C company experiencing 130% year-over-year growth, and become a key player in shaping the future of work. Collaborate with the Office of the CEO and the product team to leverage data insights and enhance key metrics. This role demands a blend of analytical skills, creative thinking, and business acumen to identify and capitalize on opportunities for product growth. You will partner with various teams to understand business objectives and provide data-driven solutions. The position involves creating reports and dashboards, implementing data products, and conducting trend analysis. Smartcat offers a fully remote work environment and the chance to make a significant impact on a rapidly growing company.

Requirements

• Minimum of 5+ years of experience in Product Analytics
• Ability to sift through large amounts of information, extract key insights, and communicate succinctly. Adapt communication of data to varied audiences
• Proficient in SQL, including knowledge of joins, window functions, query optimization, and common table expressions (CTEs)
• Proven track record in product development and analytics
• Excellent communication skills, capable of conveying complex ideas effectively
• English proficiency at an Advanced level
• Demonstrated ability to thrive in a dynamic startup environment, taking initiatives from conceptualization to execution
• Experience in collaborating with remote teams across different time zones
• Receptive to feedback, valuing the perspectives and ideas of colleagues
• Familiarity with Business Intelligence tools such as Looker, Omni, Grafana, with the ability to develop and manage new BI reports

Responsibilities

• Partner closely with primarily the product team and the business, but also CSMs, Account Executives, and technical teams to understand business objectives and provide data-driven solutions and recommendations to drive outcomes
• Reports segmenting clients by size, activity level, subscription tier, etc
• Generate reports on user interactions to identify engagement and usage trends
• Create reports and dashboards for product usage, adoption and growth
• Own implementation and maintenance of core data products, such as cohort analysis

Preferred Qualifications

• Additional skills in Python for data analysis will be advantageous
• A basic understanding of Machine Learning concepts is a plus

Benefits

Fully remote team