Remote Product Analyst

Summary

Softrams is seeking a Product Analyst with 8 years of software agile delivery experience, 5+ years as a product owner or business analyst, and 3+ years in healthcare IT. The role involves working with dynamic teams to develop products, following an Agile methodology, capturing requirements as user stories, conducting policy analysis, and more. Benefits include medical, dental, and vision insurance, retirement plan with employer matching, vacation and sick leave, parental and maternity leave, discretionary bonuses, training and certifications, and more.

Requirements

• 8 years of experience in software agile delivery working with sprint teams to implement solutions in line with product requirements and using agile collaboration tools (Jira, Confluence, etc.)
• 5+ years of total experience as a product owner, business analyst, product analyst, supporting the capture of requirements and developing business process models
• 3+ years of experience with healthcare IT programs including working with healthcare payer data and business processes
• Demonstrated abilities to analyze complex business processes and operations; represent user needs as user story requirements; and identify gaps and come up with improvements
• Demonstrated ability to exercise creative and critical thinking to identify and evaluate alternatives toward arriving at decisions with stakeholders
• Excellent oral and written communication skills and ability to document complex problems in a simple & intuitive manner that others can understand
• Able to obtain a U.S. Federal Position of Trust clearance designation
• In-depth knowledge of Medicare and Medicaid policies, programs, systems, and data
• Experience with Scaled Agile Framework (SAFe)
• Agile certifications relevant to product owner and product analyst roles (e.g., PMI-ACP, CPM, CPO, CSM, PSM, SAFe POPM)
• Experience with Electronic Data Interface (EDI) processing, including experience with 270/271 transactions and/or other X12 data formats
• Ability to perform business process modeling and develop business process flows and concepts of operation for complex systems

Responsibilities

• Work with dynamic and multi-functional teams to help develop and/or enhance products on a day-to-day basis
• Follow an Agile methodology while performing in a highly collaborative environment to deliver incremental working software with end-to-end user experience in mind
• Work with the Product Owner and Product Manager, designers, the customer, users, and other stakeholders to capture product requirements as user stories with robust acceptance criteria that meet customer needs and address pain-points
• Conduct policy analysis toward developing and adapting business requirements
• Conduct product analysis sessions, work group calls, user research, and usability testing and engage customers to provide requirements and feedback
• Working with sprint team to implement and accept user stories as defined
• Work the customer business owner and leads to develop agile documentation and oversee quality assurance activities (SOPS, QA processes, metrics, reporting)
• Develop Change Requests following change control policies and procedures established to monitor and control product vision

Benefits

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance
• 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available
• Retirement 401(k) plan with employer matching. Immediate vesting
• Vacation and sick leave
• Parental and maternity leave
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards
• Company-sponsored role-based training and certifications
• Monthly DoordashDashPass subscription
• Group discounts via LifeMart ADP