Product Analytics Specialist

Summary

Join HackerRank's Biz Ops & Analytics team as a Product Analyst, supporting product managers in a remote role based in India. You will play a key role in product prioritization, metric identification, data analysis, and insightful reporting. Responsibilities include supporting product and marketing teams with data-driven stories, designing user journeys, and exploring complex datasets for actionable insights. This position requires strong analytical skills, experience with SQL and Python, and a proven track record of impacting business outcomes. HackerRank offers a competitive benefits package including flexible work hours, paid time off, and various insurance options.

Requirements

• Have a deep understanding of the product area, the user personas, the target market, and competitive products/alternative solutions
• Be able to work with a “briefing” level guidance on requests by PMs, and do not need detailed requirement documents, by developing answers iteratively and having PMs react to your line-of-approach
• Be smart about when the analytics solution requires high-level accuracy vs. directional answers
• Be able to provide answers when data quantity and data quality are an issue through creative approaches ranging from sampling to bootstrapping to finding proxies etc
• Minimum 4-5 years of experience as a business intelligence analyst, data analyst, or product analyst with a proven record of impacting business
• Minimum 2+ years of experience focused on feature and usage metrics, A/B testing, conversion and retention, segmentation, and developing user personas and their usage patterns
• Capability to own and deliver projects end-to-end with minimal guidance
• Expert knowledge of SQL and MS Excel
• Intermediate scripting skills using Python libraries such as Pandas, and Numpy for Data Science, Data Manipulation and File Processing
• Understanding of data modeling concepts and partnering on building new DW tables
• Detail-oriented and expert in both qualitative and quantitative analysis with a passion for delivering actionable insights to key stakeholders
• Strong product and business acumen with aptitude to apply it critically towards solving problems
• Excellent interpersonal skills — including written and oral communication skills

Responsibilities

• Support PMs and Product Designers in delivering new or improved features to help customers accomplish their Jobs-to-be-done
• Support Product and Content marketing teams with data stories and nuggets from the HackerRank platform
• Help design, execute and interpret user journeys to accelerate product activation, retention, engagement, and monetization
• Explore large, diverse and complex datasets to create actionable insights
• Own and develop queries, analysis and visualizations for ad-hoc, recurring, troubleshooting requests and projects

Preferred Qualifications

• Hands-on data visualization experience through Looker or a comparable platform
• Knowledge of basic statistical concepts with emphasis on statistical hypothesis testing (t-tests, z-tests, etc.)
• Experience with A/B and multivariate testing
• Bachelors or higher degree in Information Management, MIS, Business Analytics, or related field
• Strong experience with large data sets, clickstream application analytics
• Familiarity with Talent Acquisition space

Benefits

• One-time home office set up stipend
• Monthly Remote Work Enablement Stipend
• Professional Development Reimbursement
• Wellbeing Benefits (Headspace, Cleo, etc)
• Flexible paid time off, paid leave for new parents, and flexible work hours
• Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents
• Employee stock options