PrismHR is hiring a
Product Consultant

Summary

The job is for a Product Consultant at PrismHR, a SaaS company offering HR, Benefits, and Payroll services. The role involves implementing new customers and consulting existing ones on the PrismHR core platform. Remote work is possible for out-of-state candidates.

Requirements

• 5 years’ experience PEO/ASO/Staffing, Payroll and Implementation software
• Ability to work independently and understand and solve complex problems
• Excellent verbal/written communication skills, strong presentation skills
• Ability to prioritize and handle multiple tasks and projects in a fast-paced environment
• Experience defining and documenting workflows and processes
• Strong technical inclination, and a desire to learn continuously

Responsibilities

• Own the customer relationship to understand their business requirements and provide best practice guidance
• Documentation of requirements using cases in functional design documents
• Responsible for maintaining all documentation and detailed notes related to the customer project, Communicating proactively and regularly with management regarding project status
• Independently manage multiple projects to ensure all deliverables meet established quality standards and Customer expectations
• Work with a cross functional team to develop and implement robust solutions in an Agile environment
• Design and execute complex merges and customer processes
• Deliver presentations (remotely and in person) to customers at PrismHR and industry events