Product Designer

Summary

Join Bitso as a Product Designer and contribute to simplifying financial services in the cryptocurrency ecosystem. You will create innovative and user-friendly products to help Bitso become Latin America's most loved crypto company. This role involves collaborating with cross-functional teams, conducting user research, and driving the end-to-end design process. You will leverage data and business metrics to inform design decisions and work in a fast-paced, deadline-driven environment. Bitso offers a remote-first work environment and a comprehensive benefits package, including unlimited paid time off, employee stock options, and extended family leave.

Requirements

• Be fluent in English and Spanish
• Have between 3 to 5 years of relevant experience in web/mobile design
• Possess a deep understanding of user-centered design principles and methodologies
• Be able to create wireframes, prototypes, and design specifications
• Have an exceptional portfolio that highlights UX/UI work for web and mobile apps and/or design systems
• Be proficient with Figma
• Have experience in stakeholder management and possess great communication skills
• Have experience in driving an end-to-end design process, communicating design decisions to cross-functional partners, and negotiating for a final result that works for the business and users
• Have experience discovering solutions through research and user testing (sharing prototypes with customers and internal stakeholders)
• Be able to work in a fast-paced, deadline-driven environment

Responsibilities

• Create a world-class user experience
• Leverage data and business metrics to prototype experiences and make informed decisions
• Define and refine user flows
• Conduct user research, gather feedback, and analyze customer behavior to understand needs, pain points, and preferences
• Extend and enhance our design system patterns
• Monitor design tasks and maintain documentation
• Share insights and ideas with multiple stakeholders
• Review teammates’ work and provide thoughtful, actionable feedback
• Collaborate with Product Managers and Engineers to develop feasible and elegant solutions
• Empathize with business users and identify opportunities for our B2B clients

Preferred Qualifications

Have experience with Service Design

Benefits

• Me Time program, including unlimited paid time off
• Remote-first work environment
• Employee Stock Option program
• Zero trading fees through our Bitso Alpha app
• Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave
• Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina
• Volunteering days
• Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more