Text is hiring a
Product Designer

Summary

The job is for a Product Designer who will help deliver high-quality LiveChat integrations to third-party platforms like BigCommerce, Shopify, or Mailchimp. The candidate will work on the Product Discovery process, identify areas for UX/UI improvements, create prototypes, collaborate with other teams, and have regular design reviews.

Requirements

• Fluency working with Figma
• Well-defined experience in Product Design (knows good practices of UX Design, looks at product design holistically, and feels comfortable with good UI design practices)
• Good work organization. You know how to correctly set priorities and manage complex projects without assistance
• Strong communication. You’re not afraid to communicate with customers, and you’re willing to align your ideas and visions with other product teams
• Teamwork approach. You work together with a team, leveraging available resources instead of single-playing the execution
• Curiosity. You proactively reach out to data and check the latest updates in design and its alignment with the current design system and UX practices

Responsibilities

• You will help the Product Manager in the Product Discovery process and validation of business objectives
• You will design user flows, experiments, monetization ideas, and ways to retain customers
• You will identify areas that require UX/UI improvements
• You will actively collect feedback about UX/UI from our customers and stakeholders
• You will create prototypes
• You will advise on test scenarios
• You will collaborate in component creation and other Design System improvements
• You will have regular Design Review sessions with other Product Designers
• You will take ownership of the things we develop, design-wise